Program Coordinator, University Student Centers

Major Responsibilities

• Advisement Plan, produce, and assess a variety of educational, social, and recreational programs, events, and services such as Opening Weekend, Parents and Family Weekend, Senior Days events, Quizzo, Perkins Live and Trabant Now, the USC Film Series, and other student focused campus-wide events.
• Provide campus event programming advisement and assistance to a designated council (e.g., concerts, traditions and community, cultural events) of University of Delaware’s programming board with an annual budget of $500,000.
• Provide campus event programming advisement and assistance to major Registered Student Organizations in developing educational and social activities.
• Oversee program development and mentor student leaders in developing policy awareness and organizational skills and professional competencies.
• Oversee the recruitment, selection, training, and evaluation of the student programming board.
• Advise the programming board on risk management, security, and safety practices. Educate board on national standards and best practices for event management.
• Develop curriculum, teach leadership skills, and facilitate educational programs for programming board (e.g., risk management training, contract negotiation, event planning, organizational leadership, meeting facilitation and planning, and officer training).
• Organize and plan curriculum for spring annual retreats and weekly training sessions for programming board members.
• Cookordinate and facilitate collaborations as appropriate with student groups, Student Life departments, academic departments, graduate students, and the greater community for the purpose of co-sponsorships, assessment, and implementing programs which strengthen campus engagement.
• Serve as advisor to specific directly advised RSOs (e.g. UDance, E-52, Outdoor Club) as assigned by the Executive Director, assists with training and facilitation for student leaders, and provides facility-related support during large-scale events and campus emergencies.

Programmatic Responsibilities

• Develop, implement, and assess large scale programming, including events ranging in size from 2500-5000 people for the university community including sponsored lectures and other campus-wide programs.
• Develop program budgets; negotiate rates with vendors; collect, review, and pay invoices; and perform post-program financial reconciliation.
• Design learning outcomes and student learning strategies for the more than 100 programs focused on engagement, leadership, and community development.
• Contribute to the development of a culture of student partnership and ownership. Actively develop and promote community initiatives designed to engage students in the college experience based on national best practices for engagement and retention.
• Act as on-site liaison and troubleshoot issues with public safety, UDPD, EHS, FREAS, and parking and transportation.
• Cookordinate performance and production aspects of the annual Fall Student Involvement Fair featuring more than 300 student organizations and departments and attracting approximately 6000 students.
• Respond to and resolve student/event concerns and emergencies, as needed, such as crowd management, artist breach of contract, weather and facility-related emergencies, transportation (trip) accidents and breakdowns, participant injuries, etc.

Administrative Responsibilities

• Aid supervisor in implementing major departmental initiatives related to department strategic plan and program plans.
• Participate in department, divisional, and institutional professional development and growth opportunities to maintain current knowledge of student development and student learning research, theory, and practice that best serve the needs of students.
• Develop scholar practitioner practices to create and share knowledge with colleagues.
• Assist with assessment and data collection initiatives pertaining to student development and program and event management utilizing Divisional assessment tools (Qualtrics) to ensure learning outcomes are achieved.
• Develop and cultivate positive working relationships and partnerships with other University departments in Student Life, Academic Departments, Athletics, Development and Alumni Relations, UDPD, Risk Management, and Purchasing / Accounting / Business, and Dining Services in the advisement of students and delivery of creative, innovative programs, and large-scale institutional events.
• Ensure compliance with university financial, facilities, and risk management policies and procedures.
• Support the work and mission of the Division of Student Life through committees, task forces and special assignments.
• Serve on-call for evening events as part of rotational team to support student staff and provide a new lens and perspective about facility operations, students, events, and programs to inform training programs and services.
• Write reports, provide benchmarking and best practices research, and fulfill other projects assigned by the Executive Director.