Program Coordinator, Nursing Academic Programs and Quality Assurance

Position Summary

The Program Coordinator provides high-level operational and programmatic support to the School of Nursing Chair and undergraduate and graduate nursing programs. This role supports program infrastructure, daily operations, and faculty and student processes, and ensures quality assurance in accordance with Ohio Board of Nursing (OAC 4723) regulations and Commission on Collegiate Nursing Education (CCNE) accreditation standards.

Essential Functions

• Provide high-level operational, strategic, and administrative support to the Chair, including prioritization of initiatives and coordination of strategic activities.
• Serve as a primary point of contact for the School of Nursing for faculty, students, leadership, and external partners.
• Anticipate and respond to operational and programmatic needs of the department with a high level of independence.
• Support coordination and implementation of strategic initiatives tied to program growth, accreditation, and workforce development, as identified by the Chair and Dean.
• Coordinate leadership meetings and support preparation of agendas, materials, and follow-up actions aligned with Chair priorities.
• Coordinate and oversee student workers, including training, task delegation, and workflow management.
• Support implementation of programmatic and operational improvements aligned with the School of Nursing's strategic goals.
• Identify process and workflow gaps and recommend operational improvements to support the expansion of graduate and doctoral programs.
• Provide oversight and coordination of student-related administrative processes, such as priority registration for designated student populations, including student-athletes and military-affiliated students; ensure collaboration with other staff in the department.
• Maintain and manage student files in accordance with institutional, OBN, and CCNE requirements.
• Maintain and organize general program and departmental records, ensuring consistency, accessibility, and alignment with institutional record-keeping practices.
• Monitor key student progression indicators such as program-level trends, registration issues, quality gaps, and progression barriers, and communicate concerns to program leadership.
• Support with tracking student quality assurance-related documentation and program requirements.
• Support operational infrastructure for graduate and doctoral programs, including coordination of processes related to clinical requirements, scholarly projects, and program-specific quality assurance expectations.
• Oversee full faculty onboarding process, including orientation, quality assurance tracking, and integration into School of Nursing processes.
• Maintain faculty records, including tracking licensure, certifications, and ongoing quality assurance requirements.
• Ensure faculty documentation is current and aligned with regulatory and accreditation standards.
• Develop and standardize onboarding and quality assurance processes to ensure consistency across undergraduate and graduate programs.
• Support select HR-related transactions and processes (e.g., onboarding documentation, coordination of employment actions, and system submissions) in collaboration with relevant stakeholders.
• Assist with the coordination of accreditation readiness activities, including tracking timelines, documentation, and reporting requirements.
• Maintain organized and secure records for students and faculty to support OBN and CCNE quality assurance.
• Contribute to the infrastructure for accreditation documents.
• Aid in the preparation and organization of materials for accreditation reports, audits, and site visits.
• Coordinate and participate in planning related to physical space utilization aligned with enrollment growth and program needs; Work with facilities to address space, maintenance, and operational needs.
• Collaborate with internal and external stakeholders to support program visibility, engagement, and external partnerships.
• Assist with high-level coordination and monitoring of grant and contract-related activities, including documentation, tracking, and compliance with institutional requirements.
• Support budget-related processes by assisting with tracking, reporting, and coordination of financial activities at a program level.
• Support special projects, program initiatives, and emerging departmental needs.

Qualifications

• Bachelor's degree and two (2) years of experience or an associate's degree and four (4) years of experience in a related field by start date in a college/university, healthcare, or program coordination role.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams in a fast-paced academic environment.
• Proficiency in Microsoft Office and database systems.
• Experience in higher education or nursing program administration.
• Familiarity with the Ohio Board of Nursing and CCNE standards.
• Experience with quality assurance tracking systems and faculty onboarding.