Program Coordinator, Graduate Education and Graduate Assistantships

About the role

The University of Springfield invites applications for a program coordinator to administer efficient operation of the Graduate Assistantship Office and Graduate Assistantship Program, provide leadership for graduate education projects/initiatives, oversee the Office of the Vice Provost and Director of Graduate Education, and coordinate GA professional development programming. Application deadline: 9/28/2026. Applicants should upload a resume and a letter of application explaining their interest in this specific position and describing how their qualifications would enable them to successfully fulfill the responsibilities of the position.

Responsibilities

• Administers UIS Graduate Assistantship Office and Graduate Assistantship Program – Oversees application, search, appointment, hiring, and evaluation processes for graduate assistants.
• Promotes Graduate Assistantship opportunities to faculty, current students, and potential students, in coordination with Enrollment and Retention Management.
• Facilitates problem-solving and conflict resolution between supervisors and graduate assistants.
• Maintains working knowledge of the GA Collective Bargaining Agreement and consults with Labor Relations as necessary.
• Project/initiative/information management – Provides leadership for and/or coordinates graduate education academic, curricular, and administrative projects; ensures completion within established timelines.
• Serves as point of contact for System Office and other requests for graduate education information.
• Oversees the Office of the Vice Provost and Director of Graduate Education – Resource management: Assists with planning and deployment of human and budget resources.
• Supervision: Supervises Office of Graduate Education student worker(s), including selecting, hiring, training, work assignments, and evaluation.
• Record management: Implements U of I Record and Information Management Services (RIMS) policies and retention schedules; develops an organizational structure and naming protocols for digital record management.
• Web content: Maintains Graduate Education and Graduate Assistantship websites; delegates editing responsibilities when appropriate.
• Develops/Coordinates GA professional development programming – Collaborates with GAs and supervisors to identify areas where professional development may be needed.
• Identifies subject matter experts to offer professional development workshops.
• Facilitates logistical arrangements for professional development activities.
• Gathers and analyzes feedback to inform future programming.

Requirements

• Bachelor’s degree.
• A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position. (Note: Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.)
• Additional education, training, and/or work experience in the area of specialization.
• Specialty Factors: A total of one (1) year (12 months) in education, training, and/or work experience in administration (responsibility for day-to-day operation/oversight/coordination of a unit, program, system, process, or function).
• Two (2) additional years (24 months) of work experience in areas related to the responsibilities of the position, such as higher education, human resources, or program coordination.
• An additional one (1) years (12 months) of work experience that included the use of electronic tracking, reporting, transaction processing, decision support, or form generation systems.

Qualifications

• Master’s Degree (preferred).
• Work experience in an academic administrative setting (preferred).
• Experience with web editing (preferred).

Skills