Program Consultant - Remote - Nationwide

At Vituity you are part of a larger team driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Our environment values team accomplishments over individual achievements—an approach we call a “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities through shared goals, colleague support, and recognition.

About the Role

Provide operational project leadership, analytical support, and research services. Work with a multidisciplinary team of physicians and practice management individuals to co-design innovative programs from concept to delivery, and analyze their impact and success. Serve as a subject matter expert in practice line operations and process improvement to identify gaps and implement best practices.

• Develop supporting materials (e.g., manuals, training modules, curriculum) to support programs, pilot and evaluate their impact, and create detail-oriented work plans.
• Lead overall project management and program support (e.g., project workplans, meeting support, timelines, communications) for quality and performance initiatives.
• Manage medium to large-scale projects with internal and external dependencies, defining scope, objectives, milestones, deliverables, budget, and tools.
• Coordinate internal resources and third parties/vendors for project execution, utilizing formal processes to manage resources, budgets, risks, and changes.
• Provide leadership and oversight for existing programs such as Quality and Process Improvement, and lead new site start-up processes.
• Develop and implement processes and programs in response to leadership requests, and provide ad hoc project management for organizational initiatives.
• Analyze complex business problems using data from internal and external sources to provide insights and support analytics for operational, quality, and financial performance.
• Conduct pre- and post-performance analysis to enhance risk mitigation, measure processes against policies, and provide management summaries with recommendations.
• Identify and escalate issues and opportunities for data, quality, and process improvements, and facilitate operational stability and workflow enhancements.
• Maintain and distribute project reporting, define business requirements to increase operational efficiency, and monitor outcome measures.
• Coordinate with departments to ensure smooth workflow, identify root causes of quality issues, and implement action plans.
• Analyze results against plans, forecast opportunities for improvement, and recommend interventions.
• Represent the organization in Health System collaborations and cross-functional initiatives, working with clinical and business stakeholders.
• Provide consulting and advisory services to clients and physician leaders, including Regional Directors and Medical Directors.
• Work independently with frequent communication to regional, practice line, and client leadership.

Requirements

• Bachelor’s degree in healthcare management, Business, Finance, or related field required.
• Minimum 5 years of experience working within a healthcare setting.
• 3 years of experience in data and analytics, including developing reports, leading clinical-related quality programs, and continuous improvement planning.
• Master’s degree in healthcare or related field preferred.
• Strong computer skills, proficient in Microsoft Office suite (Outlook, Word, Excel - intermediate-advanced, PowerPoint, Access).
• Experience using Business Intelligence tools (e.g., Tableau) to develop reports, dashboards, and calculators.
• Data analysis and interpretation skills, including financial statements and statistical reports, with the ability to convey insights.
• Demonstrated understanding of Project Management concepts and strong project management, negotiation, and facilitation skills.
• Excellent oral and written communication skills, with polished public speaking abilities for diverse audiences.
• Ability to work with cross-functional leaders to develop and implement change management strategies.
• Collaborative team player in a fast-paced environment with strong analytical and problem-solving skills.
• Understanding of hospital and outpatient clinic operations, with subject matter expertise in process improvement.
• Ability to work independently with minimal supervision in a remote environment, escalating issues as needed.
• Self-learner with a commitment to professional development and personal growth.
• Strong organizational and customer service skills, with impeccable attention to detail.

Benefits

• Comprehensive health plan options, including dental, vision, HSA/FSA, life, and AD&D coverage.
• Top-tier 401(k) retirement savings plan with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting at 3-4 weeks annually.
• Student loan refinancing discounts and professional/career development programs.
• Employee Assistance Program (EAP) and travel assistance.
• Wellness program and monthly wellness events (e.g., yoga, HIIT classes).
• Virtual team-building activities, including meet-and-greets, scavenger hunts, and holiday celebrations.
• Flexible work hours and opportunities to attend community events (e.g., LGBTQ+ History, Día de los Muertos, money management seminars).

Pay

The base salary range for this position is $95,590 - $121,875, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, based on company performance.