Program Associate, Diversion Programs

About the role

The Staten Island Justice Center (SIJC) seeks a Program Associate to support the engagement of Diversion-eligible individuals. Reporting to the Coordinator of Client Engagement, the Program Associate will assist with outreach, scheduling, compliance, and facilitation of programming.

Responsibilities

• Contact potential Diversion participants and describe the diversion option, conduct an initial intake and screening, and schedule them for programming;
• Explain program requirements and expectations to clients;
• Aid in conducting client and attorney outreach to ensure all mandated clients are effectively engaged;
• Provide written and verbal case updates to the court and other court staff including compliance reporting;
• Assist the Court Operations department with data entry;
• Ensure that all defendants who are mandated to services are connected with a case manager;
• Coordinate with stakeholders and clients to notify the court of non-compliance and re-arrests;
• Maintain organized records of outreach attempts, daily attendance sheets, completion, and other project details;
• Maintain accurate computer records in both the Center’s internal case management tool and a database that is shared with project partners;
• Prepare and circulate outreach materials and certificates of program completion;
• Aid in the development and implementation of new programs, protocols, initiatives, and/or interventions;
• Work with the clinical team to refer participants to voluntary social services;
• Facilitate and co-facilitate group-based programming;
• Research, identify and develop potential referral sources for program participants;
• Oversee documentation of program data, and collaborate with Director of Court Operations and the Data Analytic and Applied Research department to maintain quality of data;
• Participate in staff meetings, in-service trainings, and on and off-site visits;
• Participate in staff evening and weekend community meetings, events, and programming, when necessary;
• Additional relevant tasks, as necessary.

Requirements

The ideal candidate will have:

• Bachelor's degree in a related field;
• Experience working with individuals involved in the justice system;
• Strong communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite;
• Excellent organizational and time management skills;
• Ability to work flexible hours, including evenings and weekends.

Qualifications

The successful candidate will possess:

• Experience working with individuals involved in the justice system;
• Strong communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite;
• Excellent organizational and time management skills;
• Ability to work flexible hours, including evenings and weekends.

Skills

The ideal candidate should have:

• Excellent communication and interpersonal skills;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite;
• Excellent organizational and time management skills;
• Ability to work flexible hours, including evenings and weekends.

Benefits

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Pay

The compensation range for this position is $28.57 - $36.48 per hour, annually equivalent to $52,000 - $66,400 based on a 35-hour work week and is commensurate with experience.

Schedule

This is a full-time, on-site position located in Staten Island, NY.