Program Assistant - Salary $38,500 - Metropolitan Career Center and Doraville Career Center

About the role

When you work with Goodwill of North Georgia, you'll receive valuable training, experience, and benefits. Join us in making a difference.

Responsibilities

• Provide administrative support to the assigned program team(s) to ensure the success of the program's financial, mission, training, team, and marketing goals.
• Prepare and verify financial documents, including billing, invoices, purchase orders, expense reports, check requisitions for Career Services programs and staff.
• Solve discrepancies in financial documents and report errors to designated supervisor.
• Prepare performance reports for the appropriate program(s).
• Submit staff and participants' timesheets to the payroll department, receive checks from payroll by program, distribute paychecks, and secure checks that have not been claimed.
• Care for petty cash and check cashing.
• Cook up the ordering of office supplies.
• Coordinate the ordering of postage and shipping/mailing supplies, if applicable.
• Receive and process all referral requests for services.
• Create and maintain participant records for all referrals; including all participants referred, accepted, and discharged into a service program with Goodwill.
• Provide administrative support to the staff as requested.
• Ensure adequate supplies of general forms, training materials, and curriculum materials are available for staff.
• Aid with meetings and trainings by copying agendas, taking minutes, ordering refreshments, and picking up supplies, as needed.
• Prepare annual individual training plan (ITP) for work and professional development, and report progress in achieving goals.
• Maintain training and meeting attendance records.
• Participate in internal and external audits.
• Participate in cross divisional teams.
• Provide mandatory reporting on all maintenance, safety, and health concerns associated with assigned programs and sites.
• Provide information via the telephone for public inquiries regarding all the training programs and services rendered at Goodwill.
• Greet or provide receptionist duties as necessary for callers, visitors, and executives.
• Act as liaison between the Goodwill staff, VR counselors, and other referring partners, employers, program participants, and their families.
• Attend all meetings and trainings pertaining to this position.

Requirements

• High School Diploma or GED and at least three (3) years’ experience in general office duties.
• Associate’s degree in business, administration, customer service, clerical, computer sciences, or closely related field and at least two (2) years’ experience in general office duties.
• Must possess keyboarding/typing skills of 65 WPM with 95% accuracy, academic skills in reading, writing, and math must be at high school level, must possess computer skills to include Microsoft Word, Excel, Access, and Outlook software packages.
• The applicant should be able to maintain the handling of confidential information, as well as the ability to prioritize competing tasks.
• Ability to be flexible in hours and work location (within the service area) to accommodate the needs of the Program and Goodwill.
• Excellent interpersonal skills, respectful of persons served and be adept in public relations.
• Reliable transportation and a clean motor vehicle report (MVR).

Preferences

• Bachelors or Associates degree in related field.
• Bi-Lingual (Spanish).