Program Assistant- Mobile Unit South

Maternal and Family Health Services' programs touch the lives of over 100,000 people each year and empower individuals and families of diverse backgrounds to lead healthier lives. Our mission of empowerment, inclusion, and caring extends to our valued staff as well. We are better together because of our diversity, recognition of differences as strengths, and commitment to providing a culture of acceptance internally as well as to the people we serve.

About the Role

This position will provide WIC services from a mobile unit to designated locations outside of MFHS service sites. Responsibilities include the collection of data, performance of screenings for client eligibility determination, and other duties to assure the delivery of WIC benefits and nutrition education to eligible clients in accordance with organizational goals and program procedures.

Responsibilities

• Explain the purpose of the program and provide an overview of what to expect during the appointment.
• Explain the "WIC Rules" and "Participant's Rights and Responsibilities".
• Verify identification and residency of all applicants/participants; verify income eligibility; ask about voter registration status.
• Perform and record hematological and anthropometric measurements.
• Provide and document nutrition and breastfeeding contacts according to policy.
• Provide food instruments and explain the food list and procedure for use of E-WIC card.
• Provide and document appropriate and required referrals to clients.
• Schedule WIC appointments per set guidelines.
• Establish, monitor, and maintain the WIC mobile unit operating schedule, and maintain inventory and supplies for the mobile unit, including medical and janitorial supplies.
• Deliver WIC services from the mobile unit to remote areas and at designated community partner locations in the assigned territory; fulfill occasional requests to provide mobile services to locations outside of the assigned territory.
• Collaborate with District Manager and community partner staff at designated mobile WIC service locations on planning, coordinating, and promoting the availability of WIC services.
• Safely operate mobile unit in accordance with all applicable traffic laws; drive for extended periods of time and arrive promptly at assigned locations.
• Ensure the mobile unit remains operational and ready for use by keeping it fueled, reporting maintenance or performance issues, assisting with routine scheduled maintenance, and keeping the inside clean, disinfected, and ready to provide services.
• Promote and contribute to organizational and programmatic goals of MFHS.
• Attend and participate in outreach events with the mobile WIC unit.
• Prepare, process, and maintain reports, order forms, and administrative correspondence.
• Attend regular training sessions and updates as directed.
• Demonstrate ability to safely operate a class C box truck.
• Perform other duties necessary to support the provision of services.

Requirements

• High School Diploma or G.E.D. required; Associate Degree preferred.
• 1-3 years of experience preferred.
• Three years of safe driving experience.
• Bilingual (English/Spanish) preferred in some site locations.
• Valid PA driver's license with zero points.
• Experience with eWIC card readers, Hemocue blood analyzer and microcuvettes, infant scales and measuring devices, adult scales and height boards, and breast pump cleaning and sanitizing.
• Strong planning and organizational skills.
• Excellent navigation skills and proficiency using navigation tools to find service site locations.
• Ability to stand, turn, twist, reach, and sit for long periods of time; occasional pushing, pulling, squatting, walking.
• Ability to drive for extended periods to and from assigned locations.
• Ability to work in a small workspace inside the mobile unit.
• Ability to travel and/or drive in inclement weather.

Benefits

• Excellent employee and family medical, dental, and vision insurance.
• 11 paid holidays.
• Generous paid time off: 2 weeks to start, 3 weeks after 2 years, and 4 weeks after 4 years.
• 4 personal days.
• Earn sick time beginning your first day.
• 100% 401k Company Match (up to 6% of compensation).
• MFHS Paid Life and Disability Insurance.
• Family-friendly schedules—no holidays, evenings, or weekends.
• Paid training & development.

Join our compassionate & caring team!