Program Assistant, Enhanced Care Management

Primary Responsibilities

• Routine support services
• Electronic health record data entry
• Variety of administrative tasks
• Ensuring internal and external compliance
• Supporting intakes, referrals, documentation, and billing
• Ensuring seamless integration and coordination across different platforms
• Collaboration with multiple departments

Qualifications

• High School Diploma or equivalent
• One year experience in an administrative assistant capacity, preferably within a medical office or mental health program
• Proficient in using Microsoft Office, specifically Word, Excel, and Outlook
• Ability to work independently and with a broad range of delegated responsibilities
• Good grammar, diction, ability to write clearly and concisely

Benefits

• Paid Time Off
• Medical, dental, vision, life, and long-term disability insurance
• 401(k) retirement plan with employer match up to 4%
• Employee referral program
• Tuition assistance program
• Flexible spending account (FSA) plans

About the Role

The Program Assistant provides comprehensive administrative support for the Enhanced Care Management program at Wayfinder Family Services. This role supports intakes, referrals, documentation, and billing, ensuring seamless integration and coordination across different platforms. Collaboration with multiple departments enhances the efficiency and effectiveness of the program.