Program Assistant Community Treatment Team

About the Role

The Program Assistant assists the CTT Team Leader in managing and tracking data for program-related auditing to ensure optimum efficiency. The ideal candidate keeps the team coordinated and energized, excelling at organizing for themselves and others. Strong communication skills and a passion for coordination are essential.

Responsibilities

• Assist the team in managing essential non-clinical and clinical operations, including communications, data entry, filing, scheduling, payee liaison, and basic coordination of day-to-day services.
• Engage interactively with persons served when needed.
• Participate in all Evidence-Based Practices within the Assertive Community Treatment (ACT) model: Assertive Engagement, Empirically Supported Psychotherapy, Psychiatric Rehabilitation, and Person-Centered Treatment Planning.
• Assist in planning, organizing, and facilitating the Daily Organizational Meeting (DOM) and weekly group supervision for the team.
• Support a mobile team delivering services in community locations to help consumers live independently and maintain employment.

Requirements

• Bachelor’s degree in sociology, social work, psychology, criminal justice, gerontology, counseling, education, nursing, or a related field.
• Valid Driver’s License and ability to drive an organization vehicle.
• Act 33/34/73 (Criminal, Child, and FBI) clearances.
• Pre-employment drug screen.

Benefits

• 403B retirement plan with employer match.
• Paid Time Off (PTO).
• Medical, dental, and vision insurance.
• Life insurance.
• Paid holiday days.

Schedule

This is a non-exempt/hourly, full-time position. Schedule is Monday–Friday during daylight hours, with flexibility to meet consumer needs.

About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to serve vulnerable populations. We partner with families in safe, familiar settings and view them as equals in planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities, offering help and hope to those experiencing mental illness, substance abuse, physical health needs, trauma, or homelessness.