Jobs · Administrative · Washington

Program Assistant at Day Center CSO

Compass Housing Alliance · Seattle, WA · 1 wk ago
Administrative$25.24/hrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes sections: ABOUT THE POSITION, ABOUT THE PROGRAM, ABOUT THE ORGANIZATION, LOCATION, REPORTS TO, FLSA STATUS, SCHEDULE, MEAL PERIOD, SALARY RANGE, Essential Duties And Responsibilities, Knowledge, Skills, And Abilities, Education And/Or Experience, Requirements (Physical Demands, Work Environment). We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to these headings appropriately. We must not repeat job title as heading. No Job ID etc. Remove boilerplate (cookie/navigation/legal/EEO etc). There's none. We need to include sections only when posting has real specific content. So we need sections like About the role (maybe combine ABOUT THE POSITION, ABOUT THE PROGRAM, ABOUT THE ORGANIZATION). Responsibilities (Essential Duties And Responsibilities). Requirements (maybe Knowledge, Skills, And Abilities + Education And/Or Experience + Physical Demands + Work Environment). Skills maybe part of Requirements. Benefits? Not present. Pay? Salary range present. Schedule present. Benefits not present, so omit. We need to preserve all substantive info. Must not invent or summarize away detail. Must not emit heading with filler placeholder. So we need to include all details. We need to use
  • for any list of duties/requirements/benefits. For prose use

    . We need to decide structure: maybe sections: About the role (combining position, program, organization). Responsibilities (Essential Duties And Responsibilities). Requirements (Knowledge, Skills, And Abilities; Education And/Or Experience; Physical Demands; Work Environment). Pay (Salary range). Schedule (Schedule, Meal period). Possibly also Location? Could be part of About the role or separate? Not listed as standard heading but we could include as part of About the role. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings only. So we need to map content into those categories. Thus we need sections: About the role, Responsibilities, Requirements, Pay, Schedule. Possibly also Qualifications? Could combine with Requirements. Skills maybe part of Requirements. Benefits omitted. We need to ensure we don't create empty sections. Let's extract content: About the position: description of role, unionized, etc. About the program: description of Compass Day Services components. About the organization: description of Compass Housing Alliance, LCSNW merger, values. We can combine into About the role paragraph(s). Responsibilities: Essential Duties And Responsibilities list (many bullet-like sentences). We'll need to turn each duty into
  • . The text includes many sentences separated by periods. We'll need to parse into list items. Could keep each sentence as a list item. Requirements: includes Knowledge, Skills, And Abilities (list), Education And/Or Experience (list), Physical Demands (description), Work Environment (description). Also maybe "Requirements" heading includes all these. Pay: Salary range: "$25.24 per hour Level 2: 2.5% increase after a consecutive year of employment". Also maybe mention union? Not pay. Schedule: "Monday – Friday 8:30am – 4:30pm; with bi-weekly staff meetings Thursdays at 4pm. MEAL PERIOD: Paid (30-minutes)". Also FLSA STATUS: Non-Exempt maybe part of schedule? Could include but schedule section. We should not include FLSA STATUS as separate heading unless we put under Schedule or About the role. Probably include in Schedule paragraph. We must not include boilerplate like "Other duties, responsibilities, and activities may change or be assigned at any time with or without notice." That's part of responsibilities? It's a statement; we can include as a list item maybe. We must not repeat job title. We must not include application instructions etc. None. Now produce HTML fragment. We'll start with

    About the role

    then paragraphs. We need to preserve all substantive info. Let's craft paragraphs that combine the three about sections. We'll need to be careful not to lose details. Let's draft About the role: Paragraph 1: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Paragraph 2: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure. Paragraph 3: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. We expect all employees to make efforts in their work and in their conduct to be welcoming to all. As of 2026, Compass Housing Alliance is a division of Lutheran Community Services Northwest (LCSNW). After years of affiliation and partnership, Compass and LCSNW joined together as one organization aligned in our shared values: compassion, love, health, justice, and hope. By combining LCSNW’s network of health and human services and Compass’s expertise in affordable housing and emergency services, we can provide holistic support to the communities we serve. That covers about. Now Responsibilities: We'll list each duty as
  • . Let's extract sentences from "Essential Duties And Responsibilities" block. The block: "Essential Duties And Responsibilities Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff.Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed.Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities.Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals.Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management. Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use. Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints.Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager.Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions.Follow building/staff safety and emergency procedures according to program and agency policies. Perform light janitorial duties, as assigned. Leadership Recognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position." We need to split into sensible list items. Could break at each capitalized verb start? Let's create list items: - Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. - The employee in this position must be able to read, write, and understand English. - Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff. - Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed. - Assist in support of program activities, including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities. - Engage guests/residents/participants to assess needs, providing immediate and appropriate information and referrals. - Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management. - Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use. - Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints. - Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager. - Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions. - Follow building/staff safety and emergency procedures according to program and agency policies. - Perform light janitorial duties, as assigned. - Recognize the value that different perspectives and cultures bring to the organization. - Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate. - Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. - Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position. That seems comprehensive. Now Requirements: We'll combine Knowledge, Skills, And Abilities; Education And/Or Experience; Physical Demands; Work Environment. We need to use
    • for any list of duties/requirements/benefits. For prose use

      . So for Requirements we could have a

        for the list items (knowledge, skills, abilities, education, experience) and then

        for physical demands and work environment descriptions. But the instruction: "Use

        • for any list of duties/requirements/benefits, and

          for prose." So if we have a list, we use ul/li. For prose paragraphs we use p. Thus for Requirements section we could have:

          Requirements

          • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.
          • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills.
          • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.
          • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed.
          • Ability to work in a fast-paced environment with frequent interruptions and crisis situations.
          • Ability to set and maintain boundaries in a professional

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