Program and Strategic Operations Leader
Waters Corporation · Milford, MA · 2 mo ago
HybridInformation TechnologyFull-time
Responsibilities
- Lead multiple complex projects and programs with technical and operational challenges, utilizing project management best practices for effective planning, monitoring, controls, and risk management.
- Plan, monitor, and manage projects and strategic initiatives from initiation through completion, ensuring alignment with business objectives and targets.
- Provide leadership and guidance to project teams, ensuring clear direction, effective governance, and alignment with stakeholder expectations and business value delivery.
- Serve as a project advocate within the organization, promoting best practices and continuous improvement in project execution and time-to-market reduction.
- Identify potential process and operational improvement opportunities in collaboration with the Sr. Director, Program Owner – Next Generation LC Systems. Apply process improvement frameworks (e.g., Lean, Six Sigma) to enhance process performance and drive continuous improvement.
- Comply with all company policies and procedures, as well as applicable quality management systems (e.g., ISO 9001, ISO 13485).
- Lead and implement change management methods and techniques to facilitate broad adoption of solutions and drive organizational change.
- Advocate and lead discussions at the highest organizational levels, advising on areas of opportunity, improvement strategies, and supporting the business in developing and executing necessary strategies.
- Collaborate with various stakeholders to define appropriate project metrics, targets, reporting mechanisms, and ensure achievement of business growth and productivity goals.
- Manage relationships with third parties, strategic alliance partners, and external collaborators involved in projects or initiatives.
- Apply foresight and insight to proactively identify and address project issues and risks, implementing appropriate mitigation strategies to ensure project success.
Qualifications
- Bachelor's degree in business, life sciences, chemistry, engineering, or a related field.
- Minimum of 12 years of experience leading complex, cross-functional programs with direct accountability for business outcomes.
- Prior experience as a core team leader, program manager, or program director with exposure to executive-level stakeholders and strategic decision-making.
- Proven expertise in process improvement methodologies (e.g., Lean, Six Sigma) and their application to drive measurable business impact.
- Demonstrated ability to proactively engage and influence diverse stakeholders, build high-performing teams, and inspire top-tier execution.
- Strong strategic thinking and business acumen, with the ability to connect program execution to broader organizational goals.
- High learning agility and self-driven curiosity to stay current with emerging technologies, methodologies, and industry trends.
- Exceptional organizational, verbal, and written communication skills, with a track record of executive-level reporting and presentations.