Program Analyst, Correctional Health Services

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

Work Shifts

Time: 8a-4p
Days: Mon-Fri
Facility: Trailer 2 Facility on Rikers Island

Duties & Responsibilities

• Oversee data management and presentation for Operations Quality Improvement Committee meetings in collaboration with CHS teams across all disciplines. Maintain and distribute monthly Quality Improvement reports.
• Cook up inter-departmental and facility-based quality improvement meetings to deliver direct feedback to the Operations team.
• Collaborate with Quality Improvement Committees and Operations leadership to fulfill departmental Quality Improvement Committee (QIC) and New York City Health + Hospitals (NYC Quality Assurance and Performance Improvement (QAPI) obligations.
• Monitor and facilitate the completion of Operations Performance Improvement Projects that achieve defined quality objectives.
• Collaborate with Operations leadership to disseminate findings within CHS and to external stakeholders as appropriate.
• Develop skills in operational improvements and apply them to continuous quality improvement cycles. Learn operational workflows of care delivery across all jails in order to identify areas for focused improvement initiatives.
• Serve as a liaison among Operations leadership, Information Technology (IT), informatics, and other departments regarding new reports and initiatives.
• Participate in the implementation of new quality improvement projects and the revision of existing initiatives.
• Contribute to additional data projects and tasks as assigned by CHS.
• Provide cross-coverage for the administrative support needs of Operations leadership.

Minimum Qualifications

• A Master’s degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and one (1) year of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration; or,
• A Baccalaureate Degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and two (2) years of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration.

Department Preferences

• Master's Degree in Public Health, Master's Degree in Public Administration, or related degree with a concentration on quantitative and/or qualitative analysis
• Experience working within correctional settings on research and data-driven projects.
• Strong data/statistical analysis and database management skills;
• Advanced knowledge of Windows and Microsoft Office Suite and familiarity with standard statistical software packages (SPSS, SAS, etc.);
• Interest in correctional healthcare;
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff;
• Strong organizational, project management, and multitasking abilities.

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retail Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.