Program Analyst

Renovo Solutions is a nationwide healthcare and life sciences technology management company. We offer a range of opportunities for employees to grow within the company. With a presence in 40+ states and a growing international footprint, we provide comprehensive solutions for managing and maintaining the equipment our clients depend on. We prioritize investing in our employees’ development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference while advancing your career with Renovo.

Summary

The Program Analyst turns what the Enterprise Laboratory Instrument Services (ELIS) program actually does into evidence the program and the client can act on. This role helps support operational performance analysis, spend and volume trending, and the analysis behind decisions on coverage, capacity and capital replacement. The role is remote with periodic travel to assigned sites. It reports to the Regional Director of Operations and takes functional direction from the Manager, Master Data and Systems on data and reporting standards.

Responsibilities

• Contractual performance reporting: Produce contractual key performance indicators; maintain the calculation method for each measure in documented form so any figure can be traced and reproduced; identify and flag where a contractual measure cannot be produced accurately from available data, and escalate rather than approximate; support the quality governance review, which is the only measure in the agreement without an annual cap; produce the cost savings evidence, which is the measure the RenovoCare conversion program exists to satisfy; prepare performance content for operational reviews, client business reviews and program governance; track corrective action triggers and remediation status where a measure breaches its threshold.
• Operational analysis: Analyze scheduled maintenance (SM) and demand maintenance (DM) completion, response and resolution performance by site, platform, vendor and department; analyze first‑time‑fix, repeat‑fault and aging work order patterns, and identify what is driving them; analyze self‑perform versus vendor‑performed volume and the cost difference, and support the conversion case; analyze capacity and workload distribution across sites and staff, and