Program Analyst

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies, DCAS ensures that all agencies can deliver on their mission. The agency's reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

About the Role

The Office of Citywide Procurement (OCP) is the centralized procurement line of service with various external and internal functions, including ensuring that procurement processes comply with all applicable rules and mandates. In support of all City agencies, OCP is responsible for citywide contract management, quality assurance, and supply chain management. This work helps maintain the public trust and ensures that all products and services support the City's overarching environmental and economic justice goals.

The Program Analyst supports the administration and continuous improvement of employee-focused citywide programs, including the Child Care Program, OMNY Card Ordering Program, and P-Card and Travel Program. The position is responsible for program coordination, policy implementation, data analysis, customer service, compliance monitoring, and stakeholder engagement to ensure efficient and effective program operations across participating agencies and employees.

Responsibilities

• Research surplus sales from various entities to generate greater revenue.
• Coordinate reports and prepare planning documents related to storehouse functions.
• Prepare and coordinate logistics between DCAS and other City Agencies.
• Recommend new procedures and/or revise current ones.
• Manage accounting records to ensure that all sales order & invoice payments, online auction receipts, and transfer appraisal transactions/values are accurately and completely recorded in a timely fashion.
• Manage and conduct field audits and site inspections.
• Review online auctions for accuracy and completeness.
• Communicate with agencies and/or vendors to resolve any issues or disputes.
• Provide coordination and oversight to agency personnel and stakeholders in planning, coordinating, and executing projects.
• Assist in preparing templates, standard procedures, and process flows.
• Assist in implementing policies regarding the identification and tracking of durable goods.
• Perform other related duties.

Requirements

Only permanent employees in the civil service title of Staff Analyst or those reachable on exam #3116 are eligible to apply.

Qualifications

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school; or
• A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience working in one or a combination of the following areas: budget administration, accounting, economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research, or program evaluation; personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
• An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described above; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described above; or
• A combination of education and/or experience equivalent to the above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Skills

• Strong in-person customer service experience.
• Strong desire to work with diverse groups of people.
• Excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
• Able to handle sensitive situations and maintain a high degree of confidentiality.
• Able to analyze problems and handle potentially difficult situations.
• Comfortable working in a fast-paced and dynamic atmosphere, handling multiple activities at a time.
• Able to adhere to deadlines.
• Able to work well independently and within a team.
• Strong computer skills, including experience with the Microsoft Office Suite.
• Must possess strong attention to detail.

Benefits

• Public Service Loan Forgiveness eligibility as a prospective employee of the City of New York. For more information, visit the U.S. Department of Education’s website.

Pay

$72,595.00 – $83,484.00

Additional Information

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter if you would like to be considered for the position through the 55-a Program.