PROGRAM ANALYST

Number of positions: 1 (additional vacancies possible pending budget approval).

About the role

Under general supervision, the class researches, analyzes, and monitors the efficiency and effectiveness of programs and services relative to a department’s operation, and performs related duties as required.

Responsibilities

• Studies administrative and operational processes such as management reporting systems, staffing patterns, resource and equipment utilization, client services, and work methods and procedures to identify inefficiencies and opportunities for improvement
• Develops flowcharts, forms, and work measurements to gather data in order to make a thorough analysis of programs and operations
• Researches managerial methods and techniques for use in developing new or revising existing operational procedures, work standards, programs, and policies
• Creates and maintains a database of program statistics and budget information related to program activities and services for use in evaluating program cost effectiveness
• Prepares detailed reports on findings and recommendations for operational improvements
• Develops plans and time schedules to achieve recommended improvements
• Monitors changes to determine whether efficiencies are achieved and recommends additional changes and improvements
• Writes and edits manuals to facilitate the uniform implementation of new or revised procedures and policies
• Assists in securing funding and identifying professional services needed to execute new or modified department operations
• Evaluates project data, tracks budgets, and monitors timelines to help teams finish work on time and within budget
• Oversees subordinate positions engaged in the research and evaluation process, as required

Qualifications

Minimum qualifications: Six (6) years of program evaluation experience, OR Graduation from an accredited college with an Associate’s degree in Business Administration, Public Administration, or a directly related field, plus four (4) years of program evaluation experience, OR Graduation from an accredited college or university with a Bachelor’s degree in Business Administration, Public Administration, or a directly related field, plus two (2) years of program evaluation experience, OR Graduation from an accredited college or university with a Master’s degree or higher in Business Administration, Public Administration, or a directly related field, plus one (1) year of program evaluation experience.

Pay

Starting salary: $75,336.00. New hires are paid the starting rate. Current employees’ pay rate is determined by their job title and years of service.

Schedule

Location: 1615 W Chicago Ave. Days: Monday – Friday. Hours: 9:00 am – 5:00 pm.

Requirements

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.