Program Aide

About the Role

We are seeking compassionate, dependable, and motivated Program Aides to support individuals with intellectual and developmental disabilities (IDD) in a day program and residential setting in Philadelphia, PA (19115). In this role, you will provide direct support, assist with daily activities, promote independence, and help create positive experiences for the individuals we serve.

Responsibilities

• Provide direct support with activities of daily living, including personal care, eating, and hygiene assistance.
• Support individuals in educational, recreational, social, and therapeutic activities.
• Assist with implementing individualized service plans, goals, and behavior support programs.
• Document attendance, progress, and other required program records accurately and timely.
• Promote independence, dignity, and a positive self-image for individuals served.
• Ensure a safe, clean, and supportive environment at all times.
• Observe and report changes in behavior, needs, or well-being to appropriate team members.
• Assist with special events, community outings, and recreational activities.
• Work collaboratively with interdisciplinary team members to support individual goals.
• Complete assigned administrative tasks, including documentation, organizing materials, and maintaining program records.

Requirements

• Must be at least 18 years old.
• Must have a verifiable High School diploma/G.E.D.
• Related experience is helpful.
• A valid driver’s license is required.

Qualifications

• Knowledge of current practices and techniques involved in activities of daily living for developmentally disabled individuals.
• Knowledge of policies and procedures of the department and the facility.
• Knowledge of personal hygiene as it applies to individuals with intellectual and developmental disabilities.
• Ability to maintain all required documentation with accuracy and completeness.
• Ability to develop and maintain a positive working relationship with individuals, staff, and the public.
• Ability to communicate effectively, both orally and in writing.
• Ability to carry out programs with creativity and initiative.
• Ability to cope with day-to-day problems and to record and report observations on individual behavior.
• Ability to maintain an understanding attitude toward individuals with intellectual and developmental disabilities and physical handicaps.
• Ability to lift and transfer individuals, utilizing prescribed techniques, usually exceeding fifty (50) pounds.
• Ability to carry out the routines of the day program in the absence of the Program Instructor.

Schedule

1st shift, Monday–Friday, 7:00 AM–3:30 PM (no weekends).

Pay

$17.00 per hour.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan—both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay—access your pay when you need it.
• On the Goga well-being platform, featuring self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.