Program Advisor (Call Center Agent)

Position

Join Our Team as a Program Advisor (Call Center Rep) and Unleash Your Sales Potential!

Day in the Life

• Answer inbound calls and respond to web inquiries from prospective Sylvan customers
• Build trust with parents by understanding their child’s educational needs
• Recommend appropriate Sylvan programs with confidence and enthusiasm
• Book initial consultations or assessments at local Sylvan centers
• Follow up with leads to ensure a high conversion rate and strong customer satisfaction
• Represent the Sylvan brand with professionalism, empathy, and energy

What You Bring

• A deep personal commitment to education and continuous learning
• A strong motivation to surpass sales targets and assist families in making informed decisions
• A welcoming, energetic, and confident demeanor during phone interactions
• Excellent verbal and written communication skills
• The capability to multitask, manage time efficiently, and work independently
• Experience in sales, customer service, or a call center environment is an advantage
• Availability during evenings, weekends, and some holidays is preferred

About the Role

Are you passionate about helping kids reach their full potential? Do you thrive in a fast-paced, goal-driven environment where you can make a meaningful impact every day? Join us at Unleashed Brands as a Program Advisor representing the Sylvan Learning brand.

Why You’ll Love This Job

• You thrive on unlimited earning potential with a competitive hourly pay and commission structure
• You love working in a fast-paced, family-oriented environment where fun is the focus
• You’re motivated by meeting and exceeding sales goals and enjoy the thrill of closing deals

Location

Remote or On-Site (Based on Hiring Region)

Company

Sylvan Learning

Employment Type

Full-Time

Benefits

• Base pay + Uncapped Commission for every appointment booked
• Flexible scheduling with a variety of weekday, evening, and weekend shifts
• Ongoing training and career development opportunities
• 401k on the 1st of the month following 30 days employment
• Comprehensive benefit plan to include medical, dental and vision benefits for full-time employees

Application

If you're ready to unleash your potential and join a company that’s making a difference for families everywhere, apply today!

Apply for this Position

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