Professional Tutor and Academic Coach

Position Information

Title: Professional Tutor and Academic Coach
Division: Enrollment Management and Student Success
Department: Kōkua ʻIke: Center for Student Learning
Non-exempt, part-time
Department Information: Kōkua ʻIke: Center for Student Learning is committed to supporting the success of all Chaminade students.

Essential Duties and Responsibilities

• Provide one-on-one or group tutoring and academic coaching sessions by appointment, either in person or online.
• Support students with course content, study strategies, SMART goals, and academic planning.
• Aid students with resumes and cover letters as needed.
• Foster a respectful, inclusive, and supportive environment for all students.
• Arrive on time and be prepared for all scheduled sessions.
• Maintain accurate records of each session, including notes and attendance.
• Check email regularly for appointment notifications and communications; all appointments are booked through Reservio and synced to Google Calendar.
• Communicate regularly with the Tutoring and Academic Coaching Services Coordinator and collaborate with fellow Tutors and Academic Coaches to ensure consistent, high-quality support.
• Participate in all required training sessions and workshops.
• Represent Kōkua ʻIke professionally in both in-person and online settings.

Education and Experience

• Minimum Bachelor’s degree in relevant field
• Demonstrated ability to communicate and collaborate effectively with others
• Demonstrated ability to manage multiple priorities and deadlines
• Proficiency or familiarity with digital design tools (e.g., Canva); Google products (e.g., Docs, Sheets, and Slides); and Microsoft products
• Commitment to equity-minded, inclusive, and student-centered services within a collaborative campus environment
• PREFERRED: Master’s degree in relevant field
• Experience with tutoring, academic coaching, or student success initiatives in a K-12 or higher education setting
• Experience working with Asian American, Pacific Islander, and local Hawai‘i student populations
• Proficiency or familiarity with Reservio or similar platforms

Physical Requirements

• This position may involve light physical activity in both indoor and outdoor settings.
• Successful candidates should be comfortable alternating between standing and sitting, as well as navigating stairs and sloped walkways.
• They should also be comfortable lifting and carrying up to 20 pounds.
• Strong motor skills and clear, effective communication are essential.

Other Requirements

• This is a part-time, non-exempt employment position.
• Successful candidates may work up to 19 hours per week; however, employment is on an as-needed basis.
• While the center's regular hours are Monday to Friday, 8:30 AM to 4:30 PM, excluding holidays, occasional early morning, evening, or weekend work may be required based on departmental needs.
• Flexibility and a willingness to adapt to a varied schedule are essential.
• Follow all health and safety regulations and university procedures.
• Promptly report any unsafe conditions, incidents, or injuries in accordance with established guidelines.
• Comply with all university policies and procedures, which are available at https://chaminade.edu/compliance/resources or through the employee SharePoint portal.

Catholic, Marianist Identity and Designation as a Native Hawaiian and Pacific Islander-Serving Institution

• An expressed willingness to respect and support the Catholic and Marianist identity of Chaminade University of Honolulu, and to perform all duties in a manner consistent with Marianist educational values and the University's mission.
• An understanding of and respect for the University's designation as an institution serving students of Native Hawaiian and Pacific Island ancestry.