Professional Services Engineer

Job Responsibilities

• Assisting client staff with day to day Fortinet products operation/ support
• Development of methods of procedure (MOPs) for migrations, upgrades and updates
• Development of test plans and test new features and/or releases
• Verifying configurations and implementing best practices
• Performing interoperability evaluation of devices that interact with Fortinet products
• Training and knowledge transfer to client staff
• Develop and maintain core competency on Fortinet’s product line and technologies
• Solves and/or escalates issues in a timely fashion

Requirements

• 7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
• 5+ Years experience with Network Security Products
• 2+ Years experience with Fortinet products
• Experience working as a Professional Services Consultant/ Engineer a plus
• Solid understanding of security and networking principals and technologies such as: Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control Excellent troubleshooting skills
• Outstanding oral communication and presentation skills
• Experience at working both independently and in a team-oriented, collaborative environment
• Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• React to project adjustments and alterations promptly and efficiently
• Flexible during times of change
• Able to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Able to bring project to successful completion through political sensitivity
• Strong commitment and self-driven individual
• Able to travel as needed

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering or related work related experience
• Must be authorized to work in the U.S. without sponsorship.

Benefits

Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.

About Us

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

Contact Information

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.