Professional Service Manager

About the role

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We are looking for a driven and tech-savvy Professional Service Manager to join our team.

Key Responsibilities

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

Experience & Skills

• 1 year of experience in a SaaS company – preferred
• Native-level English proficiency – MUST.
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure environment.

What We Offer

• A competitive salary of 50,000-60,000$ per year
• Medical Coverage
• Insurance plan
• 401K
• Paid time off for vacation, sick days

Working Hours

Monday–Friday: 9:00am-6:00pm.

Benefits

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
• We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
• We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course).
• Connecteam is like one big, happy family!
• We are committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.