Professional, Preferred Client Manager

About the role

MVP Health Care is seeking an individual to join our team in shaping the future of health care. This position will maintain and grow small businesses through MVP's Preferred broker distribution channel.

Responsibilities

• Develop new distribution channels to support commercial growth in target markets and products.
• Manage and enhance existing broker relationships to support growth opportunities for MVP Health Care.
• Have responsibility for applied sales and service guidelines, product placement, renewal and adherence to underwriting guidelines.
• Work independently on a daily basis and effectively manage time and work volume to ensure all deadlines, production and service standards are achieved.
• Provide sales expertise and expert advice regarding MVP small group products, competitive positioning and value proposition that support a broker centric partnership with key distribution channels.
• Achieve assigned new business sales goals and renewal retention goals for the Small Business Preferred Unit across the MVP service area.
• Complete all required pre and post sales activities timely and accurately.
• Ensure the capture and appropriate storage of complete and accurate renewal account management records.
• Collect, analyze, and report on sales plan and account service process activity and results as scheduled and required.
• Responsible for achieving assigned new business sales goals and renewal retention goals for the Small Business Preferred Unit across the MVP service area.
• Works collaboratively across the enterprise to achieve corporate and departmental goals to support service excellence and issue resolution.
• Participate in business related, health care related organizations and community events to maintain visibility for MVP and access to key employer influences.
• Maintain PHI according to MVP's privacy and security standards.
• Develops and maintains a working knowledge of MVP operations, contract benefits and enrollment requirements to ensure new sales opportunities and renewal changes are installed with minimal disruption to employer groups and members.
• Other duties as assigned by leadership.

Requirements

• Bachelor's degree preferred or equivalent amount of education and related experience required.
• Must possess, or obtain within 60 days from date of hire, all required licensure and certification (NY and/or Vermont LAH).
• Must obtain the MVP Medicare Certification Training within 60 days from date of hire, or prior to first sale, whichever comes first.
• Minimum of 2 years in recent business to business sales or account management. Insurance setting preferred.
• Adaptability to changing work priorities and fast-paced environment.
• Ability to translate features and benefits into customer-focused solutions.
• Excellent verbal, written and interpersonal communication skills required.
• Demonstrated sales and service skills.
• Ability to maintain ethical and professional behavior and appearance at all times.
• Computer skills including strong working knowledge of CRMs, and Microsoft Office applications - Excel, Word, and PowerPoint.
• Ability to self-motivate and work independently with excellent organizational skills.
• Valid drivers' license and access to vehicle.
• Willingness to do any required travel.
• Account-specific problem-solving.

Qualifications

• Personal drive to exceed customer expectations.
• Ability to self-educate and support a desire to gain knowledge related to the healthcare industry.
• Strong organizational skills.

Skills

• Curiosity to spark innovation.
• Humility to collaborate as a team.
• Commitment to being the difference for our customers.

Benefits

MVP Health Care offers a competitive compensation and comprehensive benefits package focused on well-being. Employees also enjoy the recognition of being one of the Best Places to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Pay

$69,383.00-$92,279.00

Schedule

Hybrid - Schenectady, NY, three days per week in office, four days per week in office effective September 2026.

Where to Apply

To apply for this position, please visit our careers page at MVP Health Care Careers Page.

Equal Opportunity Employer

MVP Health Care is committed to providing equal employment opportunities to all applicants and employees. MVP does not discriminate on the basis of race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.