Jobs · Quality Assurance

Professional Learning Quality and Enablement Senior Manager

Zearn · United States · 1 mo ago
RemoteRemoteQuality Assurance$100k–$125k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes purpose, description, responsibilities, qualifications, skills, benefits, pay, schedule? There's no schedule. There's location, compensation & benefits. We need to include sections only when real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to preserve all substantive info, remove boilerplate (EEO, equal opportunity, scam warning, application instructions, cookie/navigation/legal). Also remove duplicated lines. We need to include location maybe as part of About the role? Could be separate but not required heading. We can embed location in a paragraph under About the role. We need to extract sections: - About the role: description of purpose, mission, role purpose. Could be first paragraphs. - Responsibilities: list of duties: setting and enforcing certification standard, partner with PL Director, design and run ongoing quality monitoring, identify performance issues early, maintain working definition of core PD messages, turning educator feedback into shared source of truth, establish routines for triaging participant questions, share patterns with leadership, building team's capacity to deliver new PD, personally delivering high-stakes PD, etc. - Requirements/Qualifications: maybe combine? The posting has "Skills You Bring to the Table" and "Potential Markers of these Skills". Those are skills and qualifications. Could treat as Qualifications/Skills. We need separate sections if content. We have Skills (list of skill archetypes) and Potential Markers (experience requirements). Could combine into Qualifications. - Benefits: compensation range and benefits package. - Pay: compensation range maybe separate? But we have compensation range in Compensation & Benefits. Could put Pay section with range, Benefits section with benefits list. - Schedule: not present, so omit. We must not create empty sections. Thus produce HTML with headings:

About the role

,

Responsibilities

,

Qualifications

,

Skills

,

Pay

,

Benefits

. Possibly also Location? Not required heading. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive info, not invent or summarize away detail. Must not omit details like specific states list. Must include location list. We must not include boilerplate like "Zearn is an equal opportunity employer..." etc. Also remove "To Apply:" line and URL. Also remove "Learn more about us at https://about.zearn.org/." maybe considered boilerplate? It's not navigation/legal but it's a link; could be considered part of About the role? Might keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to about.zearn.org is not those; it's informational. Could keep as part of About the role. We need to preserve all substantive info: mission statement, purpose, role purpose, responsibilities details, skills markers, compensation range, benefits list, location list. Let's craft. About the role paragraph: combine purpose of Zearn and purpose of the role. We'll write:

    Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid. Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including students who start multiple grade levels behind. As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in teaching, learning science, software development, design, video production, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission critical work. If you're ready to join our Team of problem solvers, and own work that will drive us to achieve impact at scale, we are looking for you. Learn more about us at https://about.zearn.org/.

    Then role purpose paragraph: "The purpose of Professional Learning Quality and Enablement Senior Manager at Zearn is to ensure that every educator's professional learning experience, whether led by an internal facilitator or a certified external partner, meets the bar Zearn sets for quality, so that PD reliably translates into stronger math instruction and progress toward Zearn's mission to make all kids math kids. This role is critical as Zearn's professional learning reaches educators through more channels than ever: internal facilitators, a growing network of certified external delivery partners, and new delivery formats still taking shape. Reporting to the Professional Learning Ops Director, you will sit on the PL Delivery team as the person responsible for making sure quality holds steady across every one of those channels." We could combine with About the role or separate. Probably keep as part of About the role. Now Responsibilities: list items from "This is achieved by:" bullet points and later paragraphs. Let's extract: - Setting and enforcing the certification standard that ensures every external partner delivers Zearn PD at the level we require. Partner with PL Director to set the certification standards and own evaluation criteria external delivery partners must meet, and recommend certification and decertification decisions to the Professional Learning Ops Director, who holds final authority. - Design and run ongoing quality monitoring for certified partners, observation, delivery QA, and analysis of partner-specific survey data. - Identify performance issues early through this monitoring, and work directly with partners to problem-solve and close gaps before they reach educators. - Maintain a working definition of Zearn's core PD messages and participant experience standards precise enough to evaluate delivery against, not just describe in the abstract. - Turning what educators tell us about their PD experience into a shared source of truth that sharpens delivery across the team. Own regular review and synthesis of participant feedback across both internal and external professional learning, identifying emerging needs, recurring questions, and improvement opportunities. - Analyze survey results across audiences and segments, and synthesize themes from open-ended feedback that wouldn't otherwise surface. - Establish and maintain routines for triaging participant questions that need follow-up, routing them to PL Delivery colleagues or the Content team as appropriate. - Share recurring patterns and actionable learnings with PL Delivery leadership to inform facilitator support, resourcing, and delivery decisions. - Building the team's capacity to deliver new and specialized forms of PD as Zearn's needs evolve. Take on emerging PD Delivery projects that call for facilitation expertise and the judgment to move from ambiguity to execution. - Develop and pilot new delivery approaches, gather feedback on them, and recommend whether and how they should become part of ongoing PL Delivery practice. - Current priorities may include curriculum professional learning, condensed sessions, and other specialized delivery models. - Personally delivering high-stakes PD, and using that experience to keep every standard you set grounded in what actually happens in the room. Personally lead or support complex, high-visibility, or emerging professional learning experiences where strong facilitation expertise and judgment are especially important. - Use direct delivery experience to inform quality improvement and special-project work. Also "The Next Problems for this Role to Solve" includes questions but those are not responsibilities; they are open questions. Might be considered part of responsibilities? Probably not needed; they are more like challenges. Could omit as they are not explicit duties. But they are substantive? They are questions for the role to solve; could be considered responsibilities. However instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should include them as part of responsibilities maybe as a list of focus areas. But they are phrased as questions; we could keep them as bullet points. Let's include them as bullet points under Responsibilities as well. Now Qualifications/Skills: We have "Skills You Bring to the Table" with bullet skill archetypes: Standards Architect, Insight Synthesizer, Adaptive Facilitator, Pragmatic Systems Builder, Constructive Quality Champion. Each has description. Then "Potential Markers of these Skills": list of experience markers. We could treat Skills section as the skill archetypes, and Qualifications section as the experience markers. Thus:

    Skills

    with
    • each skill archetype description.

      Qualifications

      with
      • each marker. Now Pay: compensation range $100,000 - $125,000 per year. Benefits: list: comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, generous PTO policy, collegial and passionate culture, potential to positively impact lives of millions of children. Location: list of states and DC. Could be a paragraph. We must not include "We offer a competitive benefits package, including ..." but we can keep the list. Now ensure no duplicated lines. Let's craft HTML. We'll start with

        About the role

        then paragraphs. Then

        Responsibilities

        then
          with each responsibility as
        • . Ensure we keep the text exactly as in posting, but we can adjust minor grammar? Must preserve substance; we can keep as is. We need to be careful not to omit any detail. Let's list responsibilities exactly as extracted, maybe combine some sentences. I'll produce list: - Setting and enforcing the certification standard that ensures every external partner delivers Zearn PD at the level we require. Partner with PL Director to set the certification standards and own evaluation criteria external delivery partners must meet, and recommend certification and decertification decisions to the Professional Learning Ops Director, who holds final authority. - Design and run ongoing quality monitoring for certified partners, observation, delivery QA, and analysis of partner-specific survey data. - Identify performance issues early through this monitoring, and work directly with partners to problem-solve and close gaps before they reach educators. - Maintain a working definition of Zearn's core PD messages and participant experience standards precise enough to evaluate delivery against, not just describe in the abstract. - Turning what educators tell us about their PD experience into a shared source of truth that sharpens delivery across the team. Own regular review and synthesis of participant feedback across both internal and external professional learning, identifying emerging needs, recurring questions, and improvement opportunities. - Analyze survey results across audiences and segments, and synthesize themes from open-ended feedback that wouldn't otherwise surface. - Establish and maintain routines for triaging participant questions that need follow-up, routing them to PL Delivery colleagues or the Content team as appropriate. - Share recurring patterns and actionable learnings with PL Delivery leadership to inform facilitator support, resourcing, and delivery decisions. - Building the team's capacity to deliver new and specialized forms of PD as Zearn's needs evolve. Take on emerging PD Delivery projects that call for facilitation expertise and the judgment to move from ambiguity to execution. - Develop and pilot new delivery approaches, gather feedback on them, and recommend whether and how they should become part of ongoing PL Delivery practice. - Current priorities may include curriculum professional learning, condensed sessions, and other specialized delivery models. - Personally delivering high-stakes PD, and using that experience to keep every standard you set grounded in what actually happens in the room. Personally lead or support complex, high-visibility, or emerging professional learning experiences where strong facilitation expertise and judgment are especially important. - Use direct delivery experience to inform quality improvement and special-project work. - The Next Problems for this Role to Solve: (then list questions as bullet points?) Could be separate but we can include as bullet points under Responsibilities. Let's include them as bullet points: - What partner quality routines can we operationalize in the short term, and what requires dedicated, hands-on oversight while long-term systems are built? - How do we transform high-volume participant feedback into actionable delivery insights that directly improve facilitation and inform curriculum design? - When should we

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