Professional Dog Bather - Best Friends Pet Hotel

Responsibilities

• Constantly ensures the safety, security and well-being of each pet.
• Handles pets at all times with skill and care.
• Follows all procedures in the Safe Handling program.
• Consults with customer and complies with all requests to ensure customer satisfaction.
• Always interacts with customers in a warm, friendly and professional manner.
• Maintains all records, Daysheets, Worksheets, Pet Reports etc in a neat orderly manner.
• Practices timeliness - starts shift on time, and finishes pets before promised time.
• Conscientiously performs all aspects of the grooming service to Best Friends expectations of quality.
• Uses established procedures grooms all pets according to customer request.
• Works in an organized and hygienic manner. Keeps work area free of hair and clutter and sanitizes tools and compartments between pets.
• Understands the purpose of products and uses them appropriately, follows label directions.
• Aids Manager in maintaining inventory by reporting stock levels.
• Treats equipment and tools with care and helps with simple maintenance.
• Reports mechanical failures to manager, in writing. Follows up.
• Interacts with Manager and center staffing in such a manner as to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
• Interacts well with fellow employees and follows all Managers’ directives.
• Always endeavors to maintain a high level of productivity as is possible with safety & quality.
• Helps meet demand by accepting additional grooms when possible.
• When qualified, mentors, guides, trains and coaches new and less experienced Associates, if requested.
• Helps expand the grooming service by willingly participating in “Buddy Training.”
• Takes every opportunity to suggest beneficial add-on services and retail.
• Takes every opportunity to increase the grooming by attracting new customers and encouraging referrals by existing customers.
• Uses the street marketing tools provided.
• Performs other duties as assigned.

Requirements

• Must be able to work evenings, weekends and holidays.
• Must be able to frequently lift 40 pounds.
• Must be able to be on feet eight hours per day.
• Must be able to stand, walk, and climb stairs frequently.
• Must be able to handle dogs on leashes.
• Must be able to work in an environment with exposure to disinfectant / sanitation chemicals, animal dander and excretions.
• Must have excellent interpersonal skills.
• Must have strong communication skills.
• Must possess a love of animals and patience when handling pets.
• Displays a professional manner at all times.

Qualifications

• High School graduate or Equivalent.

Skills

• Excellent interpersonal skills.
• Strong communication skills.
• A love of animals and patience when handling pets.
• A professional manner at all times.

Benefits

• Health, dental, vision, life insurance, STD/LTD, 401K with company matching.
• ESOP - Employee Stock Ownership Plan (100% company paid).
• Paid vacation.
• Uniforms.
• Pet supply and service discounts and more!

Pay

Compensation for this position is based on a commission structure. Based on historical performance and business volume, Bathers in this role can reasonably expect to earn the equivalent of approximately $18.00 per hour. Actual earnings may vary based on individual performance, service volume, client demand, and other business factors.

Schedule

Must be able to work evenings, weekends and holidays.