Professional Billing SBO Analyst

What You’ll Do

• Ownership & Initiative: Take ownership and drive work forward, seeking opportunities to add value.
• Strong DecisionMaking: Navigate complexity, analyze challenges, gather insights, and make informed decisions.
• ResultsDriven Mindset: Set high standards, deliver results, prioritize effectively, and stay accountable to timelines, quality, and outcomes.
• Adaptability & Resilience: Thrive in dynamic environments, stay composed under pressure, and be flexible through change.
• Innovation & Continuous Improvement: Challenge the status quo, bring fresh ideas, and drive meaningful improvements in processes and outcomes.
• Project Management Expertise: Manage multiple priorities, anticipate resource needs, track progress, and ensure successful delivery across projects of varying complexity.
• Growth Mindset: Commit to continuous learning and development, seek feedback, expand your skillset, and share knowledge with others.
• MissionDriven: Embody and promote Xtensys’ vision and values, aligning your contributions to the broader mission.

Who You Are & What You’ll Bring

• Proven Track Record: Minimum of 3 years of hands-on Epic build and related experience.
• Industry Expertise: Apply a comprehensive understanding of Professional Billing (PB), Revenue Cycle workflows, medical terminology, and payer requirements to drive system accuracy.
• System Lifecycle Management: Execute full lifecycle system builds, including rigorous testing, validation, and troubleshooting of claim issues during upgrades and implementations.
• Technical Configuration: Configure and maintain core PB components, including the charge router, claims, remits, SBO, and patient statements.
• Revenue Cycle Optimization: Resolve claim edits, rejections, and denials by designing and configuring strategic claim edit rules to enhance performance.
• Collaborative Problem Solving: Synchronize system features with business objectives by partnering with Revenue, Clinical, and IT teams.
• Strategic Troubleshooting: Investigate complex system discrepancies to develop and deploy sustainable, long-term technical solutions.
• EndUser Advocacy: Partner with the training team to deliver high-quality support and technical troubleshooting for staff and clinicians.
• Effective Communication: Facilitate professional interactions and clear communication between stakeholders, technical staff, and end-users.
• Community Connect: Prior experience supporting Epic Community Connect partners is highly preferred.
• Flexibility: Ability to participate in a scheduled on-call rotation to ensure continuous system stability and support.