Production Technician

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete repairs and service activities related to electronic, hydraulic, and pneumatic systems in accordance with established service standards, procedures, and training requirements.
• Perform inbound and outbound product inspections in compliance with company Standard Operating Procedures (SOPs) and work instructions.
• Accurately document completed repairs and work orders, including evaluations, service reports, and preventive maintenance (PM) forms. Clearly identify equipment failures, corrective actions taken, parts used or required, and warranty versus non-warranty determinations.
• Execute inventory transactions within SAP to accurately account for parts consumed during product repairs.
• Execute authorized hardware and software updates or modifications in accordance with established procedures.
• Maintain a comprehensive understanding of product functionality, features, and benefits, and effectively apply this knowledge to support customer needs and improve outcomes for patients and caregivers.
• Assist in the development, documentation, and delivery of service procedures and training programs.
• Adhere to OSHA workplace safety regulations while performing routine maintenance, repairs, installations, and other service-related activities on LINET products.
• Utilize appropriate personal protective equipment (PPE), including safety footwear, eye protection, gloves, and protective clothing, as required.
• Conduct periodic inventory counts and maintain a clean, organized, and safe work environment.
• Oversee and lead projects within the Operations Center to update, repair, and rework inventory, ensuring all activities are completed accurately, efficiently, and in accordance with established quality and operational requirements.

CHARACTERISTICS

• High level of integrity
• Learning agility
• Excellent communication skills
• Exemplary interpersonal skills – ability to work effectively with a variety of personalities and behavioral styles
• Ability to organize and manage multiple priorities and deadlines/follow-up
• Strong customer orientation
• Technical skills and the ability to utilize different tools and processes

EDUCATION AND/OR EXPERIENCE

• High School Diploma or equivalent
• 5 years related technical experience and/or training
• Proficiency in mechanical and electrical troubleshooting and repair
• Valid driver license, ability to be insured under Company insurance per established guidelines
• Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

PHYSICAL DEMANDS

• Regularly required to talk and hear
• Frequently required to sit and stand
• Occasionally required to walk; use hands to finger, handle, or feel; and reach with hands and arms
• Must occasionally lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

WORK ENVIRONMENT

• The operations center is located at 10400 Bryton Corporate Center Drive
• The warehouse temperature fluctuates with seasonal weather and can be hot or cold

TRAVEL

• Some limited travel may be required