Production Systems Technician

Join Konica Minolta as a Production Systems Technician to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We partner with clients to design the Future of Work by managing and enhancing printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT, and automation services.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling
• Represent Konica Minolta professionally and develop trusted customer relationships while maintaining high customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians to resolve customer issues and expand market share of products
• May be required to be available after hours on an on-call basis

Requirements

• 2+ years of experience servicing/repairing office equipment; production printers preferred
• High School Diploma/GED or equivalent experience
• Reliable transportation to drive to customer sites daily
• Exposure to IT Networks or A+ / N+ Certifications are a plus

Benefits

• Hands-on and computer-based training to further knowledge on advanced technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company-provided laptop and phone
• Inclusive and flexible workplace environment valuing new perspectives
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs

Konica Minolta is committed to transparent and equitable compensation practices. Base pay varies based on skills, experience, job-related knowledge, geographic location, and business needs.