Production Support Technician

Job Description

The Production Support Technician role involves receiving, storing, picking, packaging, and shipping products while adhering to company policies and procedures. The employee also exercises document control and creation, packaging, and preparation for shipment or transfer to company, vendor and client sites. Other responsibilities include routinely interfacing with internal and external stakeholders and supporting production efforts as needed.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite and related software.
• Demonstrate a willingness to learn and improve, recognizing that feedback is a valuable tool for professional development.
• Be proficient in the use of hand tools (i.e. ruler, scale, tape measure, calipers) and power tools.
• Able to interpret blueprint diagrams.
• Able to work independently and as part of a team.
• Able to pass certification to use of lifting/moving equipment such as a pallet jack and fork truck.
• High dedication to quality of results to avoid rework.

Physical Requirements

• Typical of a Manufacturing/Warehouse floor. May be cold in winter, warm in summer. Noise level commensurate with machine operation, fork trucks, general industrial activity.
• Prolonged periods of standing, squatting, kneeling may be necessary. Regularly required to stoop, kneel, bend, crouch and lift up to 50lbs.
• Must be able to read, understand basic schematic/blueprint. Must be able to communicate effectively using phones or computer software.
• Must be able to access and navigate each department at the assigned facilities.
• Must be able to travel between MCG locations as needed, some travel could require overnight stays.