Production Supervisor
SERVPRO of North East Chester County · Bristol, PA · 1 mo ago
On-siteManagement$18–$24/hrFull-time
About the role
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Benefits
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Pay
$18-$24 an hour (starting) with overtime pay and bonuses