Production Supervisor

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. Lead and Grow with Us! NOVO Health Services is a leading provider of healthcare linen solutions, delivering a fresh and innovative approach to the industry. Our focus on patient experience, infection prevention, and operational excellence enables us to improve linen quality while reducing overall program costs for our healthcare partners. With HLAC-accredited facilities and a commitment to continuous improvement, NOVO is redefining how healthcare linen programs are managed across the country. NOVO Health Services is seeking a hands-on Production Supervisor to lead daily production at our Atlanta facility, ensuring the plant is staffed, equipment is running at peak performance, and daily workload is completed safely, efficiently, and to quality standards. This role supervises soil sorters, washer and cart-washer operators, and clean-side production associates, and works closely with the chemical technician and plant leadership to keep washing, drying, and finishing on schedule. The Production Supervisor plays a key role in plant productivity, from daily staffing and work assignments to goal setting and execution of plant production targets. The ideal candidate is a proactive, accountable floor leader who thrives in a noisy, fast-paced environment, is comfortable giving and receiving open feedback, embraces change, and is willing to work flexible shifts to meet business needs. Key Responsibilities Operations & Production Supervise soil sorters, washer and cart-washer operators, and clean-side production associates to meet productivity targets and comply with safety regulationsSchedule adequate staff to produce the required workload each day, preparing work schedules and providing daily work assignments to production associatesMonitor continuous batch washers (CBWs), dryers, and washer/extractors to maintain the correct loading sequence and achieve maximum productivity and washing performance from all equipmentPartner with the chemical technician to ensure proper loading, wash chemistry, and other factors related to correct and efficient washing and dryingAnalyze order requirements to determine the number of carts needed and keep production aligned with customer demandCommunicate proactively with the Business Manager regarding anticipated bottlenecks and production constraintsOperate equipment and perform hands-on production duties as needed to support department success Leadership & Team Development Develop and train operators on all equipment to ensure consistent, high-quality performanceDefine clear performance measures tied to business goals and hold associates accountable to themFoster a team environment by promoting open communication, building commitment to a common vision, and maintaining positive employee relationsImplement proactive employee-relations practices that build trust, engagement, and a direct, positive relationship between leaders and associatesAddress attendance, performance, and conduct issues promptly through coaching and corrective action Safety & Compliance Communicate, implement, and monitor safety programs and proceduresLead and participate in safety meetings and ensure the proper use and maintenance of equipmentIdentify safety improvements and enforce safety standards across the departmentUnderstand, observe, and adhere to all safety procedures, infection-control practices, and company policiesKeep the department clean, orderly, and safe Productivity & Performance Own plant productivity, participating in goal setting for the plant and driving execution of plant production goalsMonitor productivity activity records and take action to close gaps against targetsAnalyze cost and performance data to identify opportunities to improve operations and reduce costs Administrative & Support Functions Document and record associate production, time, safety incidents, absenteeism, and corrective actions promptly and accuratelyPrepare and maintain logs, records, and reports, including production, maintenance, and inventoryPurchase supplies, parts, and equipment and assist in developing and monitoring the department budget as neededAssist the Business Manager in directing overall plant operations and complete special projects as assignedPerform other duties as assigned based on business and operational needs Qualifications Required High School Diploma or GED3–5 years of experience in a manufacturing, production, or service-industry environment with supervisory responsibilitiesExperience with employee relations and team buildingProven ability to define performance measures related to the business and hold associates accountable to themStrong analytical skills, including the ability to determine the number of carts required for ordersBasic computer knowledge and willingness to learn new computer applicationsComfortable giving and receiving open feedbackAbility to read, speak, and write EnglishWillingness to work evenings, night shifts, weekends, and holidays Preferred Some college or formal education and training in business, operations, or a related fieldSupervisory experience in an industrial or healthcare laundry environmentExperience operating or supervising continuous batch washers (CBWs), dryers, and washer/extractorsAbility to analyze cost performance data to improve operations and reduce costsDemonstrated customer service, people leadership, and organizational skills with a track record of achieving positive business resultsFamiliarity with healthcare linen processing and infection-control practicesBilingual English/Spanish communication skills preferred Key Competencies Proactive, courageous leader who is willing to take calculated risks and embrace changePositive "can-do" attitude with the ability to lead and positively influence a teamStrong accountability for productivity, safety, and quality resultsStrong interpersonal and communication skillsAnalytical, organized, and data-driven in planning staffing and productionComfortable giving and receiving open feedback Physical & Work Environment Requirements Currently scheduled five days per week on 10-hour shifts; schedule may change based on business needsWillingness to work evenings, night shifts, weekends, holidays, and overtime as business needs requireAbility to work in a noisy, fast-paced industrial laundry environment that may include heat, humidity, and moving equipmentAbility to bend, stoop, push, pull, stand, and walk for long periods of timeAbility to lift moderately heavy objects up to 35 lbsAbility to perform the physical requirements of the position with or without reasonable accommodation Equal Opportunity Statement NOVO Health Services is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. What We Can Offer You As a Full-time Associate Competitive pay Paid Holidays Paid Time Off Program (PTO) 401(k) w/Employer Match Flexible Spending Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. Complete an on-line application at www.novohealthservices.com! All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.