Production Supervisor

The Opportunity

Ensure the timely production of quality products that meet or exceed customer expectations. Proactively manage departmental metrics that impact cost (e.g., downtime, make-readies, run speed and waste). Ensure compliance with all company policies and procedures, all S.O.Ps, work instructions, and GMPs. Responsible for day-to-day management of department including handing out work assignments, daily planning, managing performance of direct reports, operational decisions, problem-solving, and conflict management.

How You Will Impact Smurfit Westrock

• Fosters a team atmosphere, provides vision, and demonstrates support of the company's core processes, leadership, and decisions.
• Ensures department meets production and quality goals daily.
• Identifies, documents, and shares departmental metrics for Productivity, Safety, Quality, Waste and any other metrics required by the company.
• Plans and schedules staffing to meet workload requirements and productivity standards.
• Manages employee performance by setting goals and consistently holding employees accountable for meeting performance standards.
• Conducts on-time performance reviews of direct reports and use data to improve productivity.
• Performs duties of the Production Clerk when needed.
• Trains or ensures training is conducted in Safety, GMPs, Quality systems rules and procedures.
• Ensures compliance to all company policies and procedures.
• Supports Customer Service representatives by providing timely up to date information on production status and issues.
• Understands the functions and capabilities of various departments and uses those resources effectively.
• Analyzes root causes and solves problems effectively and in a timely manner.
• Leads, motivates, and inspires individual workers and teams.
• Manages effectively through change, transition, and conflict.
• Owns issues and problems, seeing them through to resolution.
• Ensures employees are cross-trained and given opportunities to learn new things.
• Provides needed resources and support (technical, training, motivational).
• Builds collaborative relationships within the organization.
• Identifies and resolves potential safety problems; responds to safety audits.
• Writes S.O.Ps as needed; submits revision requests and creates temporary work instructions.
• Produces daily production reports as required.
• Maintains up to date and accurate information in both hard copy and electronic formats.
• Ensures all documentation/time sheets are legible and accurate.
• Addresses both internal and external corrective actions.
• Maintains a clean work environment (5S Basics).
• Leads effective department meetings.
• Performs other job duties as assigned.

What You Need To Succeed

• High school diploma or general education degree (G.E.D.); college degree preferred.
• Minimum 3 years' supervisory experience if external candidate; printing experience preferred.
• Able to do the jobs he/she is supervising or to quickly gain a working knowledge of those jobs.
• Must demonstrate strong technical knowledge and ability to lead and motivate others.
• Ability to meet and/or pass the minimum requirement on a mechanical test or have demonstrated mechanical aptitude through prior work experience.
• Math and measurement skills to understand, track, analyze, and report on operating metrics.
• Effective interpersonal communication skills.
• Ability to foster teamwork and motivate individual performers.
• Knowledge of or be able to learn safety rules and procedures, operating, maintenance, and technical policies and procedures.
• Must be able to relate effectively with others at all levels of the organization.
• Process oriented.
• Reliable and dependable.
• Ability to pass color vision test.
• Functions well in a fast-paced environment and manage competing priorities.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

Safety Expectations

• Actively participate in safety-related processes.
• Promptly report any incidents, near misses, or safety concerns to supervisor or through designated reporting systems.
• Support incident investigations by providing accurate information and cooperating with follow-up actions aimed at identifying root causes and preventing recurrence.
• Participate in the Return-to-Work (RTW) program by working with supervisors and health professionals to ensure a safe and supported transition back to work following an injury.
• Contribute to the implementation of the Safety Excellence program by following established safety procedures, attending required training, and promoting a culture of safety through daily actions and peer engagement.

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Competitive salary reflecting skills, competencies, and potential
• A career with a global packaging company where sustainability, safety, and inclusion are foundational to how we operate
• Competitive total rewards package including medical, dental, and vision coverage options starting on your first day
• Health Savings Account (HSA) with company contributions and flexible spending account (FSA) options
• 401(k) retirement plan with company match and automatic contributions to support your long-term financial goals
• Company-paid life insurance and disability coverage for financial protection
• Mental health support and wellness programs designed to promote overall well-being
• Generous paid time off, including company holidays, vacation, and paid parental leave
• Tuition reimbursement and ongoing learning and development opportunities
• Additional voluntary benefits such as legal services, identity protection, pet insurance, and more

Pay

The salary range for this position is $74,625.00 - $124,375.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado.