Production Supervisor

We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about Livingston and job summary. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We need to parse content: - Intro: "Join Livingston and grow your career..." This is about the company and role. Could be "About the role" or maybe "About Livingston". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role section containing the introductory paragraphs and job summary. - Responsibilities: Key Duties & Responsibilities list. - Requirements: Knowledge & Skills, Work Experience – Minimum Required, EDUCATION Required, Certifications Description, COMPETENCIES list. - Qualifications: maybe combine Education and Certifications? But we have sections: Requirements, Qualifications, Skills. We need to decide what to put where. The instruction says prefer a few substantive sections over many thin ones. So we could combine similar items. We have: - Knowledge & Skills (list of skills) - Work Experience – Minimum Required (3 years) - EDUCATION Required: High School/GED or equivalent - Certifications Description (CCS) - COMPETENCIES list (Leadership etc.) We could have sections: Responsibilities, Requirements (includes knowledge & skills, work experience, education, certifications, competencies). Or separate Skills and Qualifications. But we must not create sections with filler like "not specified". We have actual content for each. We also have Pay: "The good-faith salary range for this position is $21.63 - 33.41 USD." So we need a Pay section. Benefits: The posting mentions "We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy..." but does not list specific benefits. It mentions comprehensive benefits but not details. Should we include Benefits section? The rule: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting says "We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy..." It mentions benefits but not specific. Is that considered specific enough? It says "comprehensive benefits" but no detail. Might be considered vague. Safer to omit Benefits section because no specific benefits listed. Schedule: Not mentioned. So omit Schedule. Thus sections: About the role, Responsibilities, Requirements (or maybe Skills and Qualifications). Let's decide. We could have:

About the role

with intro paragraphs and job summary.

Responsibilities

with ul of duties.

Requirements

with ul combining knowledge & skills, work experience, education, certifications, competencies. Alternatively split into Skills and Qualifications. But we have both knowledge & skills (skills) and competencies (behavioral). Could combine. We must not repeat job title as heading. The job title is Production Supervisor. Not used. We must not include Job ID etc. We must remove boilerplate: EEO, diversity statement, accommodations, etc. Also remove "Job Type: Full Time Location: TX Houston - US029". That's metadata; we can fold minor metadata into a short

or drop it. The location could be included maybe in About the role? But it's minor metadata; we could drop it or include in a short p. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we could include location in a short p after About the role maybe. We also need to preserve all substantive information; do not invent or summarize away detail. Thus we need to include the salary range exactly. Let's extract substantive content: Intro paragraphs: "Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston." Job Summary: "Under the authority of the Production Manager, the Production Supervisor is responsible for coordinating all activities within a Release Operations shift, shift scheduling, and managing productivity levels to ensure accuracy and prioritize timely release and rating in accordance with LII service standards, to ensure client satisfaction." Key Duties & Responsibilities (list): - Supervise Release Pool staff on a day-to-day basis, assisting with staffing levels, and with ongoing coaching, guidance, training, and development for the members. - Provides staff performance appraisal statistics and assessments to the Production Manager and Managers, Service Delivery (MSD) on an as needed basis. - Ensures accurate and timely release and classification of all shipments in all modes of transportation for the designated shift. - Maintains an excellent working relationship with Managers, Service Delivery, clients, and/or carriers. - Facilitates the relationships between Release Operations, Client Service Teams, and other internal departments within Livingston. - Provides technical expertise in Customs regulations. - Accountable for Release Operations service levels. - Identifies process improvements and efficiencies by encouraging and facilitating discussions within Release Operations for opportunities to enhance client service and improve day to day operations. - Participates in the development, coordination, and implementation of required changes to Livingston’s processes and procedures to incorporate new regulations and/or continuous improvement initiatives. - Facilitates the implementation of new business for Release Operations. - Monitors ABI rejects, and approve holds for work queues to ensure they are corrected, and escalations are resolved as required. - May assist Release Operations, as necessary, to help the team meet its performance objectives. - Perform other related duties as assigned by management. - Adhere to established policies and procedures. Knowledge & Skills (list): - Strong analytical and problem-solving skills. - Good interpersonal skills to deal effectively with team members and others within the organization. - Excellent oral and written communication skills. - Knowledge of company policies/procedures, company credit policies, client data. - Extensive knowledge of Livingston systems and solutions. - Extensive knowledge of Microsoft Office applications such as Excel, Word, Outlook. - Knowledge of Customs regulations, policies and procedures. Work Experience – Minimum Required: 3 years of related experience EDUCATION Required: High School/GED or equivalent Certifications Description: Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained. Successful completion of the CCS examination is a mandatory requirement for further advancement. COMPETENCIES list: - Leading and Developing - Business Acumen and Straight Talk - Inclusion and Collaboration - Agility - Customer First Focus - Accountability Also there is a paragraph about culture: "At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $21.63 - 33.41 USD. Actual compensation will be determined based on these factors and may vary accordingly." We need to include Pay section with that salary range. Also we could include a brief statement about compensation philosophy? But we must not invent. The paragraph includes info about compensation and benefits; we could put that in About the role or a separate Benefits? But we decided not to include Benefits because not specific. However we could include a short paragraph about compensation philosophy in About the role or maybe a separate "Compensation" but not requested. The instruction only lists certain headings; we can add others? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings if we have content. It doesn't forbid other headings, but better to stick to those. So we can put the compensation philosophy in About the role or maybe in Pay section (just the range). The Pay section should contain the salary range. The extra description about compensation philosophy could be placed in About the role as part of the company description. Thus About the role will include the introductory paragraphs, job summary, and maybe the culture/company statements (including compensation philosophy). That seems okay. Now we need to output HTML fragment only, no /, no markdown. We'll produce:

About the role

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Under the authority of the Production Manager, the Production Supervisor is responsible for coordinating all activities within a Release Operations shift, shift scheduling, and managing productivity levels to ensure accuracy and prioritize timely release and rating in accordance with LII service standards, to ensure client satisfaction.

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors. Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions.

Responsibilities

• Supervise Release Pool staff on a day-to-day basis, assisting with staffing levels, and with ongoing coaching, guidance, training, and development for the members.
• Provides staff performance appraisal statistics and assessments to the Production Manager and Managers, Service Delivery (MSD) on an as needed basis.
• Ensures accurate and timely release and classification of all shipments in all modes of transportation for the designated shift.
• Maintains an excellent working relationship with Managers, Service Delivery, clients, and/or carriers.
• Facilitates the relationships between Release Operations, Client Service Teams, and other internal departments within Livingston.
• Provides technical expertise in Customs regulations.
• Accountable for Release Operations service levels.
• Identifies process improvements and efficiencies by encouraging and facilitating discussions within Release Operations for opportunities to enhance client service and improve day to day operations.
• Participates in the development, coordination, and implementation of required changes to Livingston’s processes and procedures to incorporate new regulations and/or continuous improvement initiatives.
• Facilitates the implementation of new business for Release Operations.
• Monitors ABI rejects,