Production Superintendent

About MiLa MìLà is a Chinese food company. Our teams work tirelessly to enhance delicious products that we all enjoy at home! While MìLà is a Chinese food brand, it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures. Our mission is to build something that feels authentically and uniquely true to our roots as a Chinese-American-founded brand. Something we can own, but that’s also meant to be shared. One of the things we love about Chinese food is that it’s traditionally served family-style—shared with everyone gathered at the table. MìLà is a Chinese food brand, but it’s really a celebration of the power of food to bring us together, share our stories, and discover new flavors and cultures. Core Values Explore our core values here: https://eatmila.com/pages/careers Position Summary The Production Superintendent is responsible for the day-to-day leadership and execution of Mila Food’s production operation. This position reports to the Plant Manager and manages the shift supervisors and sanitation team, ensures appropriate staffing and scheduling, develops and mentors employees, and keeps production running safely, efficiently, and according to schedule. This role ensures that supervisors have the direction, people, and resources needed to execute successfully. Core Responsibilities Leadership & People Manage, coach, and hold Supervisors accountable for performanceLead and oversee the sanitation team and ensure sanitation standards are consistently metTrain, mentor, and develop employees and supervisorsMaintain employee qualifications and ensure team members are properly trained for their assigned responsibilitiesAddress performance, attendance, and personnel issues promptly and consistentlyBuild a strong culture of accountability, teamwork, and continuous improvement Scheduling & Staffing Create and maintain production and employee schedulesEnsure appropriate staffing levels across production and sanitationCoordinate coverage for absences, vacations, and changing production needsMatch employees to positions based on training, qualifications, and production requirements Production Operations Own daily execution of the production scheduleMaintain a consistent presence on the production floorCoordinate production, warehouse, and sanitation activities as one operationEnsure supervisors understand priorities, expectations, and daily production requirementsIdentify and resolve operational issues before they impact productionCoordinate with Maintenance to address equipment issues and minimize downtime Food Safety, Sanitation & Compliance Ensure GMP, food-safety, sanitation, and company procedures are followedEnsure sanitation activities are completed according to schedule and standardMaintain accurate production, sanitation, labor, and operational recordsEnsure employees are properly trained on required procedures and expectations Communication & Ownership Support Provide ownership with clear visibility into staffing, production, sanitation, and operational issuesEscalate issues that require ownership involvement while resolving routine problems independentlyBring forward solutions—not just problemsKeep ownership informed of significant operational risks, staffing needs, and performance issuesServe as the primary operational link between ownership and the production supervisors Schedule 4:00 AM – 2:00 PM Must be available to work extended hours, weekends, or other shifts as production, staffing, or sanitation needs require Qualifications 5+ years of food or production manufacturing experience, including experience leading supervisors or production teams.Demonstrated ability to manage scheduling, staffing, and employee performance.Working knowledge of GMP and food-safety requirements.Associate's degree or equivalent, preferredProficiency with computers, including Microsoft Office/Google Workspace and production or scheduling systems.Experience leading or overseeing sanitation programs.Production and warehouse operations experience.Experience with SQF or BRC certification programs and audits. Compensation Salary range: $80,000 – $100,000 per year, depending on experience and qualifications. Why Should You Join Us? Comprehensive health coverage including medical, dental, and vision insurance. MiLa covers 75% of employee premiums & 25% of dependent premiumsOptional Extra Protection for Life & AD&D (with guarantee issue amounts at time of hire), Hospital, and Short Term DisabilityInvest in your Future - 401(k) plan to help with your long-term financial security See other openings at MiLa here: https://eatmila.com/pages/careers The Pay Range For This Role Is 85,000 - 100,000 USD per year(Sumner)