Production Specialist

About the Role

As a Production Specialist, you'll play a key role in shaping how standout vehicles are presented to an engaged global audience—guiding sellers from submission to a successful auction experience.

Key Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
• Track listings through internal systems and act as the subject matter expert on each listing's history
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
• Contribute to special projects and process improvements as needed

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
• Strong writing and editing skills with an ability to present detailed information clearly and accurately
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
• Adaptable, proactive, and eager to support evolving team and business needs

Benefits

• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries
• Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events
• Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities
• Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered
• Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1
• Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match

Pay

The base salary for this role is $66,000-$70,000. The actual base pay offered is dependent upon many factors, such as: transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Schedule

This is a full-time position that can be done remotely. Please note that we can only consider applicants from the following states: CA, CO, DE, FL, IL, IN, MD, MI, MN, NC, NY, OH, PA, RI, TX, VA, WA, WI.