Production Shift Supervisor

About the role

Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain management. Operating in Clinton, TN since 2021, Tjoapack focuses on delivering safe, compliant, and reliable packaging solutions.

Responsibilities

• Oversee daily production activities including scheduling, resource allocation, and quality control
• Maintain compliance with GMP standards, safety requirements, and operational expectations
• Monitor production output and ensure adherence to performance and quality standards
• Analyze short-term production progress and address issues impacting schedule execution
• Support team readiness through training oversight and operational guidance
• Review production performance data including output, cycle times, and resource utilization
• Identify trends, inefficiencies, and opportunities for improvement
• Communicate performance updates and recommendations to leadership
• Track production metrics and drive accountability across teams
• Ensure all production tools and equipment are prepared and operational
• Oversee line readiness and line clearance activities prior to production start
• Verify compliance and readiness before releasing lines for operation
• Execute production plans to meet or exceed output and efficiency targets
• Identify and implement process improvements to enhance productivity and quality
• Maintain efficient workflows and troubleshoot operational challenges in real time
• Oversee line setup to ensure proper configuration and operational readiness
• Manage changeovers between production batches to minimize downtime
• Respond to production interruptions by coordinating technical support and adjusting manpower
• Lead, coach, and develop a team of Production Leads, Line Leaders, Stock Coordinators, and Packagers (20–40 employees)
• Manage team coordination, workload distribution, and resource allocation
• Monitor performance, provide feedback, and maintain accountability
• Promote a positive team environment and resolve conflicts as needed
• Identify operational inefficiencies and drive process improvements
• Support and/or lead Root Cause Analyses (RCA), CAPA, Change Control, and Risk Assessments
• Evaluate effectiveness of improvements and report progress
• Promote a culture of continuous improvement within the team
• Partner with internal departments to support production flow and resolve issues
• Communicate effectively across teams to ensure alignment and smooth operations
• Participate in team meetings and contribute to overall team performance and morale
• Maintain communication with stakeholders including internal teams and external partners

Requirements

• Demonstrated experience managing production schedules and output in a manufacturing environment
• Proven leadership experience developing and managing teams
• Experience in pharmaceutical or regulated manufacturing environments preferred
• cGDP Certification or one year in a GMP Environment is required
• Experience with batch record review and Human Error Reduction practices preferred
• Strong problem-solving, communication, and decision-making skills
• Ability to work in a fast-paced, production-driven environment

Qualifications

• Resumes without leadership experience in a production setting will not be considered