Production Shift Lead

Location: Newark, DE | Company: ARC Document Solutions

About the role

Full-time Production Shift Lead overseeing document scanning operations for paper-to-digital conversion projects. Manage shift activities, ensure quality control, meet production deadlines, optimize labor efficiency, and participate in monthly profitability reviews.

Responsibilities

• Execute production plans and prioritize tasks based on cost and efficiency.
• Collaborate with management to set quality standards and procedures.
• Analyze reports to identify and resolve production issues.
• Adjust schedules and priorities due to equipment or workflow challenges.
• Coordinate shift transitions and monitor inventory levels.
• Lead a team of 40 employees and temporary staff; train, assign, and evaluate performance.
• Enforce safety regulations and company policies; motivate staff and support team goals.
• Step in to perform tasks when needed.
• Maintain accurate time and production records; implement workflow improvements and quality enhancements.
• Support AIM Center Manager and follow company guidelines; ensure consistent and timely task completion.
• Maintain secure facility with restricted mobile phone access during production hours.
• Monitor moderate noise level in work environment.

Qualifications

• High school diploma or equivalent; post-secondary education a plus.
• 1+ year of relevant supervisory or production experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Ability to interpret technical instructions and business guidelines.
• Physical requirements: regularly required to talk, hear, walk, sit, and use hands; occasionally required to stand and lift up to 35 lbs.; must have good vision including depth perception and focus adjustment.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• 401-K Plan with company matching.
• Employee Stock Purchase Plan (purchase NYSE stock at 15% below market).
• Paid time off (PTO) and paid holidays.

Pay

$22.00 per hour.

Schedule

Monday–Friday, 7:00 am to 3:30 pm.