Production Scheduler

About the role

The Production Scheduler is responsible for level-loading Moss production schedules nationwide, working cross-functionally with Sales, Pre-Production, and Production Management to efficiently accept, move, and organize work across all plants.

Responsibilities

• Balance production demand across all Moss plants nationwide; move and reassign work between sites to smooth load, prevent bottlenecks, and maximize throughput while honoring customer commitments
• Serve as the central decision point for accepting new orders into the schedule, including evaluating Can-We-Do requests from Sales and identifying the optimal plant and timing for each job based on capacity, capability, and ship-date requirements
• Partner daily with Sales, Pre-Production, and Production Management to gather scheduling requirements, prioritize work, and resolve conflicts
• Run and participate in daily AM and PM production meetings; lead large project launch meetings with Pre-Production to set and maintain key milestones for major projects
• Maintain and update weekly capacity across plants; use Domo dashboards and other reports daily, weekly, and monthly to drive capacity-based actions, including reshuffling work between sites
• Own back-dated order cleanup in FileMaker — review the previous 30 days weekly and close out internal Sales items as complete
• Compile and provide weekly shipping cleanup lists for jobs eligible for closure
• Flag estimated vs. actual hour variances and request feedback from operations to improve future scheduling accuracy and capacity assumptions
• Coordinate pull-from-stock requests and inventory allocations
• Own rental oversight and participate in the daily Rental RMA huddle to ensure rental work is properly scheduled and coordinated alongside production work
• Conduct plant rounds (in person where possible, remote where necessary) to maintain firsthand awareness of conditions on the floor and validate that scheduling decisions reflect operational reality
• Use Domo and other analytics tools to surface scheduling trends, capacity utilization, and performance metrics; generate reports that inform decisions on accepting, moving, and prioritizing work nationwide
• Identify inefficiencies in scheduling workflows and propose improvements; stay current on scheduling tools and software, and help evaluate and adopt technologies that improve scheduling accuracy and speed
• Communicate professionally and effectively with other departments, escalating workflow or quality issues as needed

Requirements

• Experience: Proven experience in production scheduling, expediting, or production control — in a multi-site manufacturing environment. Strong understanding of capacity planning, level-loading, and the trade-offs involved in moving work between plants.
• Proven track record of sound judgment under pressure — comfortable making accept/move/reschedule decisions with incomplete information.
• Educational and Knowledge: High School Diploma or equivalent experience required; associate or bachelor's degree in Operations, Supply Chain, Business, or related field preferred. Knowledge of relevant regulatory and quality requirements affecting production scheduling. Knowledge of 5S and lean manufacturing principles a plus.
• Communication and Language Skills: Must be able to communicate clearly verbally and in writing in English. Exceptional communication and interpersonal skills, with the ability to coordinate effectively across Sales, Pre-Production, Production, and plant leadership. Responsible communication habits are critical to success in this role.
• Computer skills: Proficiency with scheduling/ERP systems (FileMaker experience a plus) and the ability to adopt new technology quickly. Domo or comparable BI experience preferred. Strong working knowledge of Microsoft Office. Able to use a touch screen tablet and desktop computer.
• Mathematical Skills: Excellent analytical and problem-solving skills with a data-driven approach to decision-making. Strong organizational skills and attention to detail, with the ability to prioritize and manage many concurrent projects under shifting deadlines. Able to interpret capacity, utilization, and variance data and translate it into scheduling actions.