Production & Pricing Specialist (Apparel Decoration)

About the Role

Production & Pricing Specialist Apparel Decoration Turn creative ideas into production-ready apparel while keeping customers, pricing, and projects on track. This onsite Reno opportunity is ideal for someone with experience in apparel decoration, print production, estimating, or customer-facing order management who enjoys working in a fast-paced environment where accuracy and problem-solving matter. Youll create fast, accurate quotes for contract and retail customers, recommend decoration methods such as screen printing, embroidery, DTG, and patches, review artwork and garment compatibility, and manage orders from initial quote through production handoff. The ideal candidate brings 25 years of related experience, strong pricing and quoting skills, excellent customer communication, and the ability to juggle multiple time-sensitive orders while protecting margins; experience with QuickBooks, Shopify, InkSoft, CRM systems, screen printing, embroidery, or promotional products is a plus, and training is provided on internal systems and apparel decoration processes.

Responsibilities

• Generate accurate and timely quotes for contract and retail customers, consistently targeting turnaround within two hours.
• Recommend appropriate decoration methods, including screen printing, embroidery, direct-to-garment (DTG) printing, patches, and related techniques, based on project scope, budget, and timeline.
• Identify potential production issues early, such as artwork limitations, placement concerns, and garment compatibility, and communicate solutions proactively.
• Manage retail orders from initial quote through production handoff, ensuring all details are complete and accurate.
• Communicate directly with customers to clarify specifications, timelines, quantities, artwork requirements, and overall expectations.
• Collaborate closely with Customer Service, Production, and Operations teams to ensure smooth, on-time execution of all orders.
• Maintain pricing accuracy across all quoted work and protect margins through thoughtful estimating and cost awareness.
• Utilize internal systems and tools to track quotes, orders, and customer communication, keeping records organized and up to date.
• Interpret artwork requirements, including vector file formats, placements, and basic production constraints, to confirm feasibility and guide customers.
• Manage multiple quotes and orders simultaneously, prioritizing tasks effectively to avoid bottlenecks and keep projects moving.
• Work efficiently