Production Operator I (Holyoke)
About the role
In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include oversight of the quality management system, training programs, employee safety, and the adoption of lean and Six Sigma methodologies.
Wikoff Color Corporation is employee‑owned, giving every team member a stake in the company’s success. The Billing and Payables Coordinator ensures timely and accurate billing for all Wikoff locations, works with branches on credits and billing issues, processes payments, maintains reports, and assists with accounts payable as needed. The role involves sitting for extended periods, extensive computer use, and occasional lifting of up to 25 lbs, and requires compliance with health and safety regulations and company policies. There are no supervisory responsibilities.
Responsibilities
- Receive and review all billing submitted to Corporate ensuring the billing is accurate and complete.
- Process and distribute invoices via an online billing app, email, or mail.
- Maintain accurate accountability of open billing batches by location ensuring all billing batches are processed timely, issues are resolved quickly and accounted for.
- Assist branches with credits and other billing issues.
- Perform monthly allocations and debit memos to assist in keeping sales presentations accurate.
- Assist with calculating and processing month‑end rebates, asset recoveries and allocations for select customers.
- Provide invoice copies as needed by branches and customers.
- Process incoming credit