Production Manager

About the role

The Production Manager will lead daily field operations, manage crew assignments, keep jobs moving, and support the connection between field production, project management, documentation, scheduling, and billing. This is an active leadership role requiring ownership, clear communication, and proactive follow-up to ensure work progresses without delays due to missing information, documentation, staffing, or decisions.

The Production Manager will collaborate closely with field staff, project managers, office staff, and company leadership to ensure jobs are scheduled, staffed, completed, documented, and moved toward billing and closure.

Responsibilities

• Coordinate daily field staff assignments.
• Review active jobs and confirm crews understand the scope of work.
• Collect and review completed work orders from field staff.
• Confirm work orders include accurate notes, photos, labor, materials, job status, and next steps.
• Communicate job status updates to project managers and internal staff.
• Update schedules based on job progress, field findings, staffing, and priority changes.
• Review jobs that need inspection, assignment, follow-up, or completion.
• Support project managers with accurate field information for client updates.
• Confirm that jobs are properly documented and ready to move toward billing.
• Follow up with staff when information, photos, notes, approvals, or decisions are missing.
• Ensure tomorrow’s schedule, work orders, materials, and staffing are ready before the end of each day.
• Reinforce company expectations for professionalism, documentation, jobsite cleanliness, safety, and quality.

Requirements

• Experience in restoration, mitigation, construction, facilities, property maintenance, or field operations.
• Prior experience coordinating crews, schedules, work orders, or field production.
• Strong organizational and communication skills.
• Ability to manage multiple active jobs at the same time.
• Ability to review job notes, work orders, photos, and documentation for completeness.
• Ability to use email, mobile apps, scheduling tools, and basic job management systems.
• Valid driver’s license and acceptable driving record.
• Ability to visit jobsites as needed.

Preferred Qualifications

• Restoration industry experience.
• Experience supervising technicians, labor crews, or construction teams.
• IICRC certification or working knowledge of water mitigation, structural drying, mold remediation, or fire/smoke response.
• Experience working with HOA, multifamily, commercial, or property management clients.
• Familiarity with Restoration Manager or similar job management software.
• Experience supporting billing through clean work orders and complete job documentation.

Why This Role Matters

Production is more than putting people on a schedule. It is making sure the right people are assigned to the right work, the work gets completed correctly, the documentation supports what was done, and the file keeps moving. This role is critical to ensuring jobs do not get stuck between the field, project management, office administration, and billing. The Production Manager must be willing to take ownership of the process and push for completion.

Work Environment

This position includes a mix of office coordination, field communication, jobsite visits, schedule management, work order review, and team leadership. Work may involve active restoration, mitigation, construction, and property maintenance environments. Emergency work and changing priorities are part of the business. The Production Manager must be able to adapt, communicate, and keep production organized when schedules shift.

About Water Extraction Team And Property Solutions Team

Water Extraction Team and Property Solutions Team provide restoration, mitigation, repair, and property support services throughout Colorado, focusing on the Denver Metro and Front Range. Our work includes emergency response, water extraction, structural drying, mold-related services, fire and smoke coordination, repairs, maintenance support, and property solutions for community associations, property managers, commercial properties, and multifamily clients. We are looking for someone who wants to be part of a team that values accountability, clear communication, clean documentation, and getting the job done right.