Production Manager

Responsibilities

• Directly manage, mentor, and develop a team of Production Coordinators
• Establish clear performance expectations, provide ongoing feedback, and conduct regular reviews
• Oversee coordinator workload distribution to ensure timely execution of replenishment activities
• Review and present internal Coordinator Scorecards to assess performance and identify development opportunities
• Foster a collaborative, detail-oriented, and accountability-driven team culture
• Oversee production execution across replenishment items to ensure on-time delivery of finished goods
• Lead weekly Production Reviews, tracking timelines, risks, and mitigation plans
• Manage onboarding of new suppliers from an inventory and production readiness perspective
• Serve as the primary owner of supplier production performance, escalation management, and issue resolution
• Lead internal Supplier Scorecard Reviews, including OTIF (On-Time In-Full) performance and date variance tracking (weekly/monthly)
• Drive supplier risk management initiatives, identifying potential disruptions and implementing corrective actions
• Own end-to-end inventory accuracy across the production lifecycle
• Lead monthly End-of-Month (EOM) inventory reviews and reconciliations
• Manage annual on-site physical inventory counts during year-end, including preparation, execution, and post-count reconciliation
• Conduct Absolute Inventory Accuracy post-mortem reviews to identify root causes and implement corrective actions
• Monitor and manage Out-of-Stock (OOS) risks, cancellations, and recovery plans
• Oversee cancellation management processes to minimize financial and operational impact
• Own production and inventory reporting, trackers, and dashboards to ensure data accuracy and visibility
• Ensure proper use of ERP systems for inventory transactions, receipts, and reporting
• Partner cross-functionally with Planning, Logistics, Finance, and Product Development to align production and inventory strategies
• Identify process gaps and lead continuous improvement initiatives to improve efficiency, accuracy, and supplier performance

Requirements

• Bachelor's degree in Supply Chain, Operations, Business, Engineering, or a related field (or equivalent experience)
• 5+ years of experience in production, supply chain, or operations
• Proven experience managing supplier performance, production timelines, and inventory controls
• Strong leadership and people management skills, with the ability to coach and develop high-performing teams
• Hands-on experience with inventory reconciliations, physical counts, and month-end close processes
• Strong analytical and reporting skills, with advanced proficiency in Excel
• Experience working with ERP systems in a production or inventory environment
• Excellent communication skills and the ability to present operational insights to internal stakeholders
• The ability to thrive in a fast-paced, changing environment and manage multiple priorities simultaneously