Production Manager

At Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

About the role

The Production Manager’s primary responsibility is providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. This role ensures the quality in the repair facility is maintained, delivery target dates are achieved, and the repair facility’s KPIs are met in alignment with all team members.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan
• Plan daily production schedule to maximize efficiency and maintain cycle time goals
• Run production meeting to communicate priorities to staff
• Perform in-process quality control checks to ensure company standards are met
• Immediately identify and address any quality issues or production delays
• Perform final quality inspection prior to delivery of the vehicle to customer
• Act as a dedicated Brand Ambassador of Gerber Collision at all times
• Other duties as assigned

Requirements

• High School Diploma or equivalent
• Proven experience in a collision repair environment or similar role (3+ years)
• Valid Driver’s License
• I-Car Registered (working towards Gold Class certification)
• Frequently required to bend, crouch, reach, handle tools, and lift in excess of 50 lbs of materials

Skills

• Self-motivated with strong decision-making skills
• Ability to operate in a fast-paced environment, demonstrating multi-tasking under pressure
• Strong time management skills with the ability to meet deadlines
• Ability to give direction in a team environment
• Customer service-oriented with strong organizational skills
• Comprehensive knowledge of vehicle repair practices
• Effective verbal and written communication
• Strong attention to detail and high degree of accuracy

Benefits

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours per week)
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance (effective Day 1)
• 401(k) Retirement Plan with company match
• Employer-paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option

Pay

$60,000 - $80,000 a year, based on experience.