Production Crew Chief
SERVPRO Team Cox · Charlotte, NC · 1 mo ago
On-siteMarketingFull-time
Processes and Customer Interaction
- Explain processes and answer customer questions, as needed
- Maintain open communication with customers to address their needs and concerns
Supervision and Production Management
- Communicate clear expectations to Production Technicians and oversee their activities
- Schedule and monitor production processes to ensure quality control
Safety and Problem Resolution
- Identify potential safety hazards and implement control measures
- Quickly resolve issues that arise during the work process
Documentation and Cost Management
- Manage and document job files to ensure accuracy and completeness
- Control and manage the costs associated with production projects
Asset Management and Maintenance
- Ensure proper use and protection of equipment and materials
- Clean and maintain various areas including vehicles, equipment, warehouses, and offices
Sales and Marketing
- Engage in sales activities and add-on sales
- Perform security checks as required
Qualifications
- Effective written and oral communication skills
- Experience in cleaning and restoration preferred
- High school diploma or GED
- IICRC certifications preferred
Physical Demands
- Regular lifting of up to 100 pounds with assistance
- Walking, standing, driving, sitting, and climbing
- Ability to work in tight spaces and climb ladders
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.