Production Coordinator/New Services Administrator - Entry Level - Seasonal
Balance Claims · Indianapolis, IN · 20 mo ago
On-siteWritingOther
Key Responsibilities
- Assisting with client questions for supplementing department
- Working supplement file count, based on department workload and bandwidth
- Making sure Waiting for Approvals is monitored
- Making sure Waiting on Clients (Begs) is monitored
- Helping with file set up for kickoffs
- Assisting with supplement touchpoints due to team absences/PTO
- Assisting/working on supplement completes for supplementing team as needed
- Assisting/working on various production department related projects/new services as needed
- Doing file research in client’s CRM
Qualifications and Skills
- 1+ year(s) of experience in the Insurance Restoration Industry (preferred but not mandatory)
- Proficient in navigating CRM’s
- Experience in Xactimate software (preferred but not mandatory)
- Exceptional communication and business writing abilities
- Strong problem-solving, analytical, and quantitative skills
- Proficient time management and organizational abilities
- Solid computer skills