Production Coordinator / Customer Service Representative

Responsive recruiter Replies within 24 hours Benefits 401(k) matchingBonus based on performanceFree uniformsHealth insurancePaid time offTraining & development FASTSIGNS #180703 is hiring for a Production Coordinator / Customer Service Representative to join our team! About The Role FASTSIGNS Baton Rouge South is looking for an organized, detail-driven professional to manage the full lifecycle of client sign and print orders — from initial client contact through design coordination, production scheduling, and installation. No sign industry background is required. What matters most is a proven ability to run multiple concurrent projects through a structured process without things falling through the cracks. What You'll Do Serve as a primary point of contact for clients placing orders, answering questions, and providing updates.Accurately enter and manage every job in our order management system from intake through completion.Coordinate scheduling across design, production, and installation teams to keep jobs on track and on time.Communicate proactively with clients and internal teams when timelines shift.Maintain accurate, up-to-date records for every order — no verbal-only or off-system arrangements.Support day-to-day operations of the location and help maintain a smooth, well-run shop. What We're Looking For 2+ years in a role involving scheduling, production coordination, project coordination, or client account management (any industry).Demonstrated comfort using a CRM, ERP, scheduling tool, or similar system as part of daily work.Strong organizational habits — someone who defaults to checklists, written records, and follow-through.Confident, professional communication with clients, including under time pressure.Comfortable in a hands-on, small-business environment wearing multiple hats.Sign, print, or manufacturing industry experience is a plus but not required. Compensation & Details Base salary range: $45,000–$58,000/year, commensurate with experience (equivalent to approximately $22–$28/hour). Final offer based on demonstrated scheduling/ops experience and system fluency. Location: Baton Rouge, LA. Full-time, in-person. 11135 Industriplex Blvd #800, Baton Rouge, LA 70809 At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.