Production Coordinator

About the Role

We are looking for a full-time Production Coordinator to support the execution of Direct Mail and Print Campaigns, as well as management of our Stationery ordering platform and warehousing. This role coordinates production phases end-to-end—from intake through procurement, execution, delivery, and warehousing—while managing tight deadlines, vendor relationships, and quality control across multiple concurrent jobs.

The ideal candidate is highly organized, detail-oriented, a fast learner, and comfortable managing multiple priorities to deliver within established timelines. They should have a strong customer-service orientation and the ability to catch and resolve errors before they reach production. Preference for prior experience in direct mail and print production.

Responsibilities

• Track multiple Direct Mail, Print, and Stationery campaigns concurrently and monitor progress to keep all jobs on track and delivered on time, with reporting as needed.
• Meticulously review artwork, data files, vendor proofs, and programming instructions to catch and resolve errors, ensuring quality standards are met across all print and direct mail workflows.
• Prepare and obtain job estimates, analyze costs, make vendor recommendations to stakeholders, execute purchase orders, perform invoice reconciliation, manage postage, and support financial tracking.
• Serve as compliance liaison for programs as needed.
• Manage inventory levels and monitor stock to support uninterrupted supply.
• Coordinate with print, stationery, and mail vendors to prepare and make vendor recommendations to stakeholders, and hold vendor partners accountable to quality and delivery standards.
• Support vendor contracts and Statements of Work (SOWs) in partnership with sourcing/procurement and business teams.
• Grow to become the Subject Matter Expert (SME) for supported platforms, document processes and workflows, and results reporting.

Requirements

• Strong project and process management and organizational skills.
• Exceptionally detail-oriented with strong proofreading skills.
• Data mindset as applied to direct mail variable data programming instructions.
• Demonstrates production and quality-control discipline.
• Aptitude for financial management tasks.
• Strong communication skills.
• Proactive, problem-solving approach.

Skills

• Highly organized and detail-oriented, with a bias toward action.
• Solution-focused to identify problems and bring solutions.
• Technological aptitude to leverage operating platforms such as Microsoft Office, Adobe Workfront, Ariba, and AI tools.
• Client-focused communicator.

Qualifications

Preference for experience within insurance, financial services, or other regulated industries.

Schedule

Hybrid: Monday and Friday remote; Tuesday through Thursday onsite.

Home Office: Hybrid preferred; will review Remote-EST candidates only.