Production Control Coordinator

Complete Building Services (CBS) is passionate about delivering exceptional facility operations and maintenance services across the commercial and public sectors. As the largest division of The Donohoe Companies, Inc., Washington’s oldest real estate company, CBS brings decades of experience and expertise to every facility it serves. CBS values and celebrates its diverse, talented professionals, a commitment reflected in its recent ranking #3 on the Washington Business Journal’s Corporate Diversity Index.

Responsibilities

• Prepare, process, and submit accurate, timely progress invoices/billing for Reimbursable Work Orders (RWOs) and O&M services, ensuring supporting documentation (labor rates, level of effort, materials, and cost detail) meets government acceptance requirements.
• Track and reconcile reimbursable spending accounts, monitoring RWO budgets, funding status, and outstanding invoices in Microsoft Excel.
• Manage incoming service requests and work orders; maintain the Computerized Maintenance Management System (CMMS/TMA); dispatch technicians and schedule subcontractors.
• Manage access control for visitors, ensuring compliance with site access policies, advanced notification, approval, and maintain accurate status at all times.
• Collect, review, and file subcontractor visit reports and other supporting work‑order documentation.
• Serve as a primary point of contact for customer and tenant service requests; coordinate facility maintenance activities with customers.
• Schedule and track preventive maintenance (PM) activities and follow up to confirm timely completion.
• Support project administration for facility projects, including scheduling, records maintenance, and coordination with the RWO Coordinator and Project Manager on RWO quotations, approvals, and closeout documentation.
• Maintain time‑sheet tracking, process product and material purchasing, and maintain general office and personnel records.
• Attend and actively participate in monthly financial review meetings, reporting on invoicing status, reimbursable account tracking, and outstanding items.

Qualifications

• Minimum of five (5) years of experience in office administration, billing/invoicing, dispatch, and financial tracking.
• Demonstrated ability to support robust tracking of reimbursable spending accounts.
• General understanding of maintenance operations preferred.
• High school diploma or equivalent required.
• Excellent written and verbal communication skills in person, via email, and text messages.
• Previous experience managing employee weekly schedules, tracking shift changes, and time approval.

Skills

• Proficiency with Microsoft Office Suite; mid‑level Excel experience for developing spreadsheets for invoice processing, project status, and basic accounting functions.
• Previous NetSuite experience preferred.
• Experience with project tracking software.
• Proficiency with TMA Systems CMMS preferred.

Pay

$35.27 per hour

Schedule

Monday‑Friday, 7:30 AM – 4:00 PM

Equal Opportunity Employer, including disability/veteran.