Production Control Clerk - Flight School Next (FSN)

Responsibilities

• Cook up and track aircraft and component maintenance to ensure timely completion and regulatory compliance.
• Maintain accurate records: schedules, job status, work orders, discrepancy logs, and documentation packages.
• Update and manage maintenance schedules; monitor WIP, aging, and turnaround times.
• Serve as the central point of contact for production information; publish daily status, constraints, and priorities.
• Identify and resolve part/tooling shortages by liaising with Purchasing, Supply/Stockroom, and Maintenance.
• Expedite parts, labor, and approvals to maintain efficient production flow and meet TAT commitments.
• Ensure quality and FAA compliance in documentation; verify completeness and accuracy prior to customer delivery.
• Support audits and data calls; prepare reports and metrics (e.g., backlog, on-time performance, rework, MTTR).
• Enter, update, and reconcile data in CMMS/ERP systems; assist with work order creation/closure.
• Cook up interdepartmental communication (Maintenance, Quality, Engineering, Supply, and Customer Service).
• Maintain document control standards, versioning, and retention per company and contract requirements.
• Uphold safety, security, and ethical standards at all times.

Qualifications

• High School diploma or equivalent; Associate’s degree in Business, Logistics, or related field preferred.
• 2+ years of production control, maintenance support, or logistics coordination (aviation environment strongly preferred).
• Working knowledge of aircraft maintenance processes and FAA compliance expectations for documentation.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams) and maintenance tracking/ERP systems.
• Strong data accuracy, organization, and record-keeping skills in a fast-paced, regulated environment.

Preferred Qualifications

• Experience in Army aviation or military aircraft maintenance support (e.g., training base operations).
• Familiarity with CMMS/ERP tools (e.g., GCSS-Army, ULLS-A(E), Maximo, SAP, or similar).
• Knowledge of DA Form 2407/2408 series or equivalent aircraft maintenance documentation.
• Experience supporting AS9110/ISO 9001 quality environments.

Skills & Competencies

• Excellent communication and customer service; able to coordinate across multiple teams.
• Detail-oriented with high accuracy in data entry and documentation.
• Strong organizational, time management, and follow-up skills; able to prioritize competing demands.
• Problem-solving mindset; comfortable expediting and negotiating constraints.
• Professional judgment, discretion, and results orientation.

Clearance Requirement

• Ability to obtain and maintain a U.S. Government security clearance as required by the contract (Public Trust or Secret level, as applicable).