Production Control Clerk

Benefits

• medical, dental, and vision insurance
• 401(k) retirement plan
• paid time off
• paid parental leave
• life and disability insurance
• flexible spending accounts
• commuter benefits
• tuition reimbursement

Responsibilities

• Manage Work Orders: Receive, record, and distribute. Use NCMMS (IBM Maximo) for all facilities activities. Review/validate asset inventory and PM schedules. Track new and existing GSA-initiated work orders.
• Customer Service: Handle requests from tenants, visitors, officials, and property management. Dispatch service crews and ensure satisfactory performance. Communicate with field staff and follow up on request closures.
• Data Management: Compile and record production data. Quality check all NCMMS input for accuracy. Update asset records.
• Scheduling: Develop and generate PM/predictive maintenance schedules. Dispatch preventive and corrective maintenance tasks. Record task accomplishment and labor hours.
• Reporting: Keep records of service requests and work orders. Assist in ensuring overall work is compliant with the contract.
• Communication: Relay messages and instructions to mobile crews. Use radio or cellular telephone equipment as needed.
• Other duties as assigned by the Project Manager.

Requirements

• High School Diploma or equivalent
• U.S. Citizen
• 3+ years of experience in office clerical support
• Microsoft Office proficiency
• NCMMS operations expertise
• MAXIMO experience