Production Associate

About the role

The Production Associate will report into the Director of Production and play a key role in executing production timelines, managing PP/TOP status and supporting cross-functional teams. They will work within the Production team to support the Retrofête and SER.O.YA brands.

Responsibilities

• Create and manage POs for RTW and Footwear: Seasonal and Recut/Reorders
• Ensure PO accuracy, updates and changes are made in timely manner including quantities and pricing
• Ensure style data accuracy in internal systems and ERP (i.e. Netsuite)
• Communicate with vendors on purchase order (PO) confirmations, ship dates, and sample statuses
• Proactively identify and escalate late production risks
• Follow up with vendors regarding samples for fittings (PP and TOP stages), track and log sample statuses
• Attend fittings if needed to flag potential timeline concerns and communicate action items to relevant teams
• Coordinate closely with internal departments (Design, Tech, Product Development) to follow up on approvals and timelines
• Maintain and update production tracking tools including calendars, WIP charts, and the Master Production files
• Support onboarding of new vendors, including compliance documentation and policy communication
• Partner with finance to review and approve invoices against PO terms and delivery confirmations
• Support in weekly Buy Meetings to discuss MOQ and achievable in warehouse dates
• Approve final packing lists according to PO allocation and order quantity
• Support weekly and monthly reporting for Director of Production on delivery timelines and production KPIs
• Attend cross-functional weekly team meetings and document key takeaways, deadlines, and action follow-ups

Requirements

• 2-3 years of production experience, ideally in the women's contemporary fashion space
• Proficient in Excel; experience with ERP & PLM systems is a plus
• Detail-oriented, proactive, and comfortable working in a fast-paced environment with evolving priorities
• Highly collaborative with excellent communication skills

Pay

• Salary Range: $65,000 - $75,000

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)