Production Associate

Position Summary

Immediate Mailing Services is seeking dependable, motivated, and detail-oriented individuals to join our production team. Production Associates play a critical role in the preparation, printing, inserting, sorting, quality control, packaging, and distribution of customer communications and mail products. This position is ideal for individuals who enjoy working in a fast-paced environment, take pride in producing quality work, and want opportunities to learn new skills and advance within a growing organization. No industry experience is required for many assignments—we are willing to train individuals who demonstrate a strong work ethic, reliability, and a commitment to quality.

Essential Functions

• Operate, monitor, and support various production, printing, inserting, sorting, packaging, and mailing equipment.
• Perform quality checks to verify accuracy, completeness, and compliance with customer and company requirements.
• Load materials, supplies, paper, envelopes, and production components into equipment or workstations.
• Package, sort, stage, palletize, and prepare finished products for shipment or mailing.
• Follow standard operating procedures, work instructions, safety requirements, and quality standards.
• Complete required production documentation accurately and in a timely manner.
• Identify quality concerns, equipment issues, or production discrepancies and notify leadership as appropriate.
• Maintain a clean, safe, and organized work area.
• Work collaboratively with team members to meet daily production goals and customer deadlines.
• Assist with inventory movement, material handling, and general production support activities.
• Crosstrain in multiple departments and production processes as business needs require.

Key Performance Indicators (KPIs)

• Attendance and reliability
• Productivity and throughput
• Quality and accuracy rates
• Safety compliance
• Teamwork and collaboration
• Ability to learn and perform multiple production functions
• Meeting production schedules and customer deadlines
• Reduction of waste, errors, and rework

Physical Demands

• Work in a warehouse or production facility environment.
• May be exposed to varying temperatures, noise, dust, and printing chemicals.
• Must be able to lift 50 pounds, push 800 pounds on a load-bearing cart, carry 25 pounds, and pull 200 pounds.
• Must be able to use hand tools, pallet jacks, and forklifts.
• Requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods.
• Fast-paced, deadline-driven setting requiring the ability to manage multiple tasks simultaneously.

Minimum Qualifications

• A high school diploma or GED is preferred.
• Prior manufacturing, warehouse, production, assembly, logistics, retail, restaurant, hospitality, or distribution experience is helpful but not required.
• Ability to read, understand, and follow written and verbal instructions.
• Strong attention to detail and commitment to quality.
• Ability to work effectively in a team-oriented environment.
• Basic computer skills are preferred.
• Ability to work overtime and flexible schedules as business needs require.
• Demonstrated reliability, dependability, and a strong work ethic.
• Ability to learn new equipment, processes, and production tasks.